McKesson 2014 Annual Report Download - page 10

McKESSON CORPORATION
7
Medical-Surgical distribution and services
This business provides medical-surgical supply distribution, equipment, logistics and other services to healthcare providers
including physicians’ offices, surgery centers, extended care facilities, homecare and occupational health sites through a network
of distribution centers within the U.S. This business is a leading provider of supplies to the full range of alternate-site healthcare
facilities, including physicians’ offices, clinics and surgery centers (primary care), long-term care and homecare sites (extended
care). Through a variety of products and services geared towards the supply chain, our Medical-Surgical Distribution business is
focused on helping its customers operate more efficiently while providing one of the industry’s most extensive product offerings,
including our own private label line. In February 2013, we acquired all of the outstanding shares of PSS World Medical, Inc.
(“PSS World Medical”) of Jacksonville, Florida. The unified organization brings extensive distribution capabilities, deep product
and technology expertise and a broad portfolio of business services to an expanding industry, helping our customers improve
efficiency and productivity, and deliver better care.
Technology Solutions Segment
Our Technology Solutions segment provides a comprehensive portfolio of software and services to help healthcare
organizations improve quality and patient safety, reduce the cost and variability of care and better manage their resources and
revenue stream. This segment also includes our InterQual® clinical criteria solution, claims payment processing solutions and
network performance tools. The Technology Solutions segment markets its products and services to integrated delivery networks,
hospitals, physician practices, home healthcare providers, retail pharmacies and payers.
The product portfolio for the Technology Solutions segment is designed to address a wide array of healthcare clinical and
business performance needs ranging from medication safety and information access to revenue cycle management, resource
utilization and physician adoption of electronic health records (“EHR”). Analytics software enables organizations to measure
progress as they automate care processes for optimal clinical outcomes, business and operating results and regulatory compliance.
To ensure that organizations achieve the maximum value for their information technology investment, we also offer a wide range
of services to support the implementation and use of solutions as well as assist with business and clinical redesign, process re-
engineering and staffing (both information technology and back-office).
Technology Solutions consists of the following businesses: McKesson Health Solutions, Connected Care and Analytics,
Imaging and Workflow Solutions, Business Performance Services and Enterprise Information Solutions. In the first quarter of
2014, we committed to a plan to sell our Hospital Automation and International Technology businesses and as a result, these
businesses, which had previously been included in our Technology Solutions segment, are reported as discontinued operations.
During the third quarter of 2014, we sold our Hospital Automation business.
McKesson Health Solutions: This suite of services and software products is designed to manage the cost and quality of care
for payers, providers, hospitals and government organizations. Solution sets include:
• InterQual® Criteria for clinical decision support and utilization management;
• Claims payment solutions to facilitate accurate and efficient medical claim payments;
• Business intelligence tools for measuring, reporting and improving clinical and financial performance;
• Network management tools to enable health plans to transform the performance of their networks; and
• RelayHealth® financial solutions to facilitate communication between healthcare providers and patients, and to aggregate
data for claims management and trend analysis, and optimize revenue cycle management processes.
Connected Care and Analytics: Through our vendor-neutral RelayHealth® and its intelligent network, the Company provides
health information exchange solutions that streamline clinical and administrative communication between patients, providers,
payers, pharmacies, manufacturers, government entities and financial institutions. RelayHealth® helps to accelerate the delivery
of high-quality care and improve financial performance through online consultation of physicians by patients, electronic prescribing
by physicians, and point-of-service resolution of pharmacy claims by payers. We provide disease management programs to improve
the health status and health outcomes of patients with chronic conditions, nurse advice services to provide health information and
recommend appropriate levels of care, and clinical and analytical software to support utilization, case and disease management
workflows and a comprehensive solution for homecare. We also provide performance management solutions designed to enhance
an organization’s ability to plan and optimize quality care delivery. Enterprise visibility and performance analytics provide business
intelligence that enables providers to manage capacity, outcomes, productivity and patient flow.