JP Morgan Chase 2012 Annual Report Download - page 23

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Monterrey
Panama City
Recife
Accra Nairobi
Harbin
Colombo
Ottawa
Doha
Curitiba
Suzhou
New and additional offices
opened in 2011 and 2012
Planned new offices opening in 2013 – 2015
1
 JPMorgan Chase international locations
 Significant ongoing investments1
1 Subject to required regulatory approvals
Montevideo
Ebene
We Are Expanding Our Global Platform
The investments we’ve made in the past few
years have and will continue to drive results
The most important thing we can do with
our capital is to invest in ways to grow our
company, building great, long-term profit-
able businesses. We work hard to use our
capital wisely. We generate enough capital
to be able to invest at scale and on
a continual basis.
For example, in the last five years, we have
built more than 800 new Chase branches,
and since 2011, we added 1,200 Chase Private
Client locations. We also have added about
770 small business bankers and hired
approximately 500 Private Bank client advi-
sors and approximately 300 Investment
Management salespeople and investors since
the beginning of 2010. And we have hired
approximately 400 people in the Global
Corporate Bank, which includes about 185
bankers, since the end of 2009.
We continue to grow internationally. In 2012,
we opened a new wholesale branch in Russia
and our seventh branch in China – bringing
our total to 102 wholesale branch and oce
locations worldwide (non-U.S.) (see map).
We continually roll out new products. For
example, this past year, in Consumer &
Community Banking, we launched Chase
LiquidSM, a great new prepaid product
with no hidden fees; one low, flat cost; and
unmatched flexibility in giving consumers
cost-free access to Chase ATMs and
branches, direct deposit and other services
traditionally associated with regular bank
accounts. We also continue to increase the
customers using our new credit card prod-
ucts, including Chase SapphireSM and Chase
FreedomSM for consumers and InkSM for
small businesses. In Asset Management, we
consistently introduce investment products.
And in our Corporate & Investment Bank,
we finished building Access, a sophisticated
new global cash management product for
sophisticated corporations.