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H&R Block, Inc. | 2014 Form 10-K 9
See Item 7, under "Regulatory Environment," and Item 8, note 19 to the consolidated financial statements for
additional discussion of regulatory requirements.
FOREIGN REGULATIONS We are also subject to a variety of other regulations in various foreign markets, including
anti-corruption laws and regulations concerning privacy, data protection and data retention. Foreign regulations and
laws potentially affecting our business are evolving rapidly. We rely on external counsel in the countries in which we
do business to advise us regarding compliance with applicable laws and regulations. As our international operations
grow, we continue to develop and enhance our internal legal and operational compliance programs that guide our
businesses in complying with laws and regulations applicable in the countries in which we do business.
SERVICE MARKS, TRADEMARKS AND PATENTS
We have made a practice of offering our services and products under service marks and trademarks and of securing
registration for many of these marks in the U.S. and other countries where our services and products are marketed.
We consider these service marks and trademarks, in the aggregate, to be of material importance to our business,
particularly our businesses providing services and products under the "H&R Block" brand. The initial duration of U.S.
federal trademark registrations is 10 years. Most U.S. federal registrations can be renewed perpetually at 10-year
intervals and remain enforceable so long as the marks continue to be used.
We hold a small but growing patent portfolio that we believe is important to our overall competitive position,
although we are not materially dependent on any one patent or particular group of patents in our portfolio at this
time.
Our patents have remaining terms generally ranging from one to 20 years.
EMPLOYEES AND EXECUTIVE OFFICERS
We had approximately 2,200 regular full-time employees as of April 30, 2014. Our business is dependent on the
availability of a seasonal workforce, including tax professionals, and our ability to hire, train, and supervise these
employees. The highest number of persons we employed during the fiscal year ended April 30, 2014, including these
seasonal employees, was approximately 88,000.
Information about our executive officers is as follows:
Name, age Current position Business experience since May 1, 2009
William C. Cobb,
age 57 President and Chief
Executive Officer President and Chief Executive Officer since May 2011; retired from eBay, Inc.
in 2008, having worked there from November 2000 to March 2008, where he
most recently served as President of eBay Marketplaces North America for
four years; before that, he held several senior management positions, including
Senior Vice President and General Manager of eBay International and Senior
Vice President of Global Marketing.
Gregory J. Macfarlane,
age 44 Chief Financial Officer Chief Financial Officer since June 2012; Executive Vice President and Chief
Financial Officer of Ceridian Corporation from March 2007 until August 2011.
Jeffrey T. Brown,
age 55 Chief Accounting and Risk
Officer Chief Accounting and Risk Officer since June 2012; Senior Vice President and
Chief Financial Officer from September 2010 until June 2012; Interim Chief
Financial Officer from May 2010 to September 2010; Vice President and
Corporate Controller from March 2008 until September 2010.
Thomas A. Gerke,
age 58 Chief Legal Officer Chief Legal Officer (formerly titled Senior Vice President and General Counsel)
since January 2012; Executive Vice President, General Counsel and Secretary
of YRC Worldwide from January 2011 until April 2011; Executive Vice Chairman,
Century Link, Inc. from July 2009 until December 2010; President and Chief
Executive Officer, Embarq Corporation (in an interim capacity from December
2007 until March 2008 and by appointment from March 2008 until June 2009).
Delos L. ("Kip") Knight, III,
age 57 President, U.S. Retail
Operations President, U.S. Retail Operations since October 2013; President, International
and U.S. Franchise Operations from April 2012 until October 2013; President
of KnightVision Marketing from August 2008 until April 2012. Prior to 2008,
Mr. Knight held various positions at eBay, Yum! Restaurants International,
PepsiCo and Procter & Gamble.
Jason L. Houseworth,
age 39 President, Global Digital and
Product Management President, Global Digital and Product Management since May 2013;
President, U.S. Tax Services from May 2012 until May 2013; Senior Vice
President, Digital Tax Solutions from February 2011 until May 2012; Vice
President, Technology from July 2008 until February 2011.