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COMPETITIVE ADVANTAGES:
Operational Excellence
ExxonMobil pursues excellence in our daily operations around the world as we seek to maximize value and improve efficiency.
These goals are supported by rigorous management systems that are consistently applied across our businesses.
OPTIMIZING VALUE
We rigorously manage Upstream production operations to maximize value by optimizing resource recovery and long-term field
performance. Through effective production rate management and depletion planning, we focus on the potential for increased
recovery through new drilling and the application of additional technologies such as heavy oil steam flooding and the injection
of water, gas, or carbon dioxide. We also employ a suite of equipment maintenance best practices to achieve high levels of
reliability in our upstream facilities. Large-scale maintenance activities are planned and executed using a globally consistent
shutdown management process to minimize production impacts.
We focus on maximizing the utilization of refining capacity by improving reliability, eliminating operating constraints, and
expanding market outlets. In 2011, our U.S. refining utilization was 91 percent, an improvement versus 2010 and ahead of
industry. Our Chemical business has achieved high utilization as well, demonstrated by our global steam-cracker run rates,
which averaged 2 percent above competition over the past five years.
IMPROVING OPERATING EFFICIENCY
We achieve superior operating efficiency by reducing energy
use and leveraging our scale, integration, and leading-edge
technologies. For example, the application of ExxonMobils
proprietary Fast Drill process in our upstream drilling operations results in significant efficiencies, improved recovery, and cost
savings. We are also working on the development of new drilling completion technologies that have the potential for similar benefits.
As we apply these technologies to horizontal drilling, we expect to achieve significant additional improvements in developing our
global portfolio of unconventional oil and natural gas assets.
Because manufacturing is an energy-intensive process, efforts to improve the efficiency of our energy use provide both cost
savings and a competitive advantage. For example, in our Downstream business, we have improved refining energy efficiency
by nearly 9 percent since 2002, and we continue to make investments in new cogeneration facilities to simultaneously produce
plant electricity as well as useful heat and steam. In addition, the energy efficiency of our chemical plant steam crackers is
9 percent better than the average energy efficiency of competition.
ExxonMobil employs business practices and
systems to ensure the ongoing integrity of
our operations.
Eric Whetstone • Whetstone Design
ofce: 214-583-6118 • cell:
EDITOR
Neil Hansen • Investor Relations
Exxon Mobil Corporation, Irving, TX
ofce: 972-444-1135 • cell:972-890-5469
fax: 972-444-1505
Carol Zuber-Mallison • ZM Graphics, Inc.
studio/cell: 214-906-4162 • fax: 817-924-7784
(c) 2012, ZM Graphics, Inc. Image can not be resold
ATTENTION: OWNER
white chart, which is then used as a
accurate. However, the color chart is
artwork buiilt by a human. Therefore, the
artwork, not JUST the data list.
VERSION
APPROVED BY
Feb. 08pm, 2012
FILE INFO
LAST FILE CHANGE MADE BY
63A 11XOMFO-
RefEnrgyEffncy.ai
IN F&O ON PAGE
IN SAR ON PAGE
Note:
S 22B
Includes link le
IS IN
SAR and F&O
"XOM" "Industry"
“2002” 100 104.3
"2004" 96.3 102.2
"2006" 95.2 101.4
"2008" 94.1 101.9
“2010” 92.5 101.5
“2011” 91.2 no industry data until mid 2012
90
100
105
Industry
“2011”“2010”200820062004“2002”
DATA as of 01/24/2012:
105
100
95
90
Rening Energy Efciency(1)(2)
04 06 08 102002
2011
(indexed Solomon data)
ExxonMobil Industry Average
(1) Solomon Associates fuels refining data available for even years only.
(2) 2011 data estimated by ExxonMobil.
89
88
87
86
85
Global Chemical Steam-Cracker Utilization
(2007–2011 average, percent)
Eric Whetstone • Whetstone Design
ofce: 214-583-6118 • cell:
EDITOR
Neil Hansen • Investor Relations
Exxon Mobil Corporation, Irving, TX
ofce: 972-444-1135 • cell:972-890-5469
fax: 972-444-1505
Carol Zuber-Mallison • ZM Graphics, Inc.
studio/cell: 214-906-4162 • fax: 817-924-7784
(c) 2012, ZM Graphics, Inc. Image can not be resold
ATTENTION: OWNER
white chart, which is then used as a
accurate. However, the color chart is
artwork buiilt by a human. Therefore, the
artwork, not JUST the data list.
VERSION
APPROVED BY
Feb. 17, 2012
FILE INFO
LAST FILE CHANGE MADE BY
S22A 11XOMFO-
.ai
IN F&O ON PAGE
IN SAR ON PAGE
Note:
80B
S22A
Includes link le
ExxonMobil Industry Average
Source: IHS Chemical
IS IN
SAR and F&O
different sizes
in separate les
DATA as of 02/10/2012:
Industry 86.0
Industry
22 ExxonMobil • 2011 Summary Annual Report