Estee Lauder 2010 Annual Report Download - page 33

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We are also adapting and testing new High-Touch models in channels such as pop-up stores. When Lab
Series Skincare for Men broke new ground with its first pop-up store in the heart of New York City, our
male consumers were made to feel comfortable and engaged through innovative space and merchandising
design. Created with men’s aspirations in mind, the store offered one-on-one expert consultations and
utilized hand-held skin analyzers to emphasize product fit and personalization. In total, approximately 1,500
people visited the pop-up store over three days.
32
TOP: Lab Series Skincare for Men pop-up store exterior, New York City.