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6 2014 ANNUAL REPORT
Innovation also is central to our business relationships. Customers increasingly
look to us for unique and creative solutions that help their businesses operate more
effectively and efficiently. Toward that end, we leverage our client advisory boards
around the world and in several different verticals to ensure we are maintaining
strong relationships in all areas and at all levels of our customers’ organizations.
By having our customers front and center in the process, we gain a deeper
understanding of their needs, and are revolutionizing how we develop critical
insights for them. In turn, we gain market share by finding new solutions to
problems that simply were not being addressed.
Workforce Solutions is a perfect example of being both a thought leader and
problem solver, especially as it relates to compliance and regulatory requirements.
In 2014, a top four bank signed a contract to use our employment and income
verification solutions to meet regulatory requirements for their credit line increase
offers. And in Personal Solutions, we are developing capabilities to be even more
responsive to consumers while adhering to various regulatory requirements.
OPPORTUNITY BURNS BRIGHTLY
In closing, I want to thank my colleagues at Equifax who have proven again and
again–through dedication, intelligence and plain hard work, that they can and are
making a difference. We may be a large, 115-year-old organization, but we have
cultivated a youthful and entrepreneurial spirit. And, we get things done. We meet
our commitments. Our ability to execute is undeniable. The result is our customers
have been richly rewarded with an ever-expanding selection of relevant solutions
and our shareholders with a stock price that reflects the quality and value of our
financial performance.
We have been entrusted as stewards of data from a number of sources and we
take that responsibility very seriously. We have invested and will continue to invest
in improving the consumer experience and helping to ensure the accuracy of
consumers’ data. We are pushing the boundaries of technology, while honoring
our responsibility to advocate for consumers. We are balancing the art and
science of innovation to deliver actionable insights no one else can.
Even with all we’ve achieved in our long company history, I know our best days are
ahead of us. We are on a course where we’re able to discover growth opportunities
at every turn, and I am privileged to be at the helm of this exciting journey.
Sincerely,
Richard F. Smith
Chairman and Chief Executive Officer
By having our customers
front and center in
the process, we are
revolutionizing how we
build products.