Dick's Sporting Goods 2014 Annual Report Download - page 8
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OUR POWERFUL OMNI-CHANNEL PLATFORM SPANS A NATIONWIDE
NETWORK OF MORE THAN 600 DICK’S STORES, AS WELL AS RAPIDLY
GROWING ECOMMERCE SITES. WE ARE COMMITTED TO USING THIS
PLATFORM TO DELIVER A CONSISTENT, SEAMLESS AND HIGH-QUALITY
SHOPPING EXPERIENCE TO EVERY CUSTOMER AT EVERY POINT OF CONTACT.
A POWERFUL
OMNI-CHANNEL
PLATFORM
DELIVERING
INTEGRATED SERVICES
We leverage the power of our omni-
channel platform through a growing range
of integrated services and capabilities.
These include value-added capabilities
that link our DICK’S eCommerce site to
our store network, such as ship-from-
store and buy-online, pick-up in-store.
Many of our selling floors also feature
in-store kiosks where customers can order
products from our DICK’S eCommerce
site for home delivery. In addition, we
are equipping our DICK’S associates
with handheld devices that enable them to
provide timely information to customers
without leaving the sales floor.
DICK’S
6 // DICK’S SPORTING GOODS // 2014 ANNUAL REPORT