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10 COGECO CABLE INC. 2014 MD&A
Furthermore, we actively bundle our services into ''double-play'' and ''triple-play'' offerings at competitive prices to encourage cross-selling within
our customer base and to attract new customers. As at August 31, 2014, 67% (66% in 2013) of our Canadian and American cable services
customers subscribed to two or more services. The distribution of customers by number of services for the Canadian and American cable services
were as follow:
ENTERPRISE DATA SERVICES
The Enterprise data services segment provides through its data centres colocation, managed and dedicated hosting, managed IT and cloud
services to small, medium and large enterprises and public sector customers as well as a full suite of connectivity services. These services are
provisioned through 20 data centres covering in aggregate more than 320,000 square feet, extensive wholly-owned, all-optical fibre networks in
Montréal and Toronto and more than 50 points-of-presence in North America and Europe. The activities of the Enterprise data services segment
are carried out by Peer 1 Hosting(1) and its subsidiaries across North of America and Europe and through Cogeco Data Services Inc. ("Cogeco
Data Services") in Canada in the Provinces of Ontario and Québec, with limited activities also conducted in British Columbia.
The following five services represent our core suite of offerings :
Cloud services: We have secure and scalable infrastructure to provide customers with access to compute (virtual or physical servers) storage
and backup resources. The cloud infrastructure is hosted within the Enterprises services segment’s data centres and is connected with its all-
optical network to enable a suite of high-availability Infrastructure as a Service ("IaaS"), services that are secure, seamless and reliable. Cloud
infrastructure services include shared compute that provides access to a virtual machine hosted on a multi-tenant infrastructure and dedicated
compute for mission critical and/or legacy applications. In addition, multiple deployment (dedicated, shared and hybrid) options of storage and
back-up services are available to meet customer requirements.
Managed IT: We offer full service support capabilities across critical areas, such as server, operating system ("OS"), network, application and
database. This allows customers to scale and achieve greater flexibility without the burden of managing additional complexity and without the
cost of adding more resources. We also provide monitoring and management packages for these managed IT services.
Managed hosting and dedicated hosting: The managed hosting service provides customers with the use of a server and related technology
and a suite of services designed to ensure the proper management of that technology in line with the customer’s objectives. Such services and
technologies include data backup and recovery solutions, firewall technology to protect servers against online exploitation, dedicated switches
and devices that provide private communication between servers. Dedicated hosting arrangements are substantially similar to managed hosting
arrangements except that, in the case of a dedicated hosting, the equipment is not multi-tenant and is used only by that customer.
Colocation: Colocation arrangements are substantially similar to dedicated hosting except that colocation customers own the server hardware
and technology which they house on our Enterprise data services premises in order to access to high quality Internet infrastructure, large bandwidth
capacity, redundant power supply, security and technical support. This type of arrangement also enables customers to easily increase the Internet-
related aspects of their business with minimal disruption.
Connectivity services: Connectivity services are delivered via our extensive wholly-owned, all-fibre networks in Toronto and Montréal and
through interconnections with other carriers. We provide to our customers managed connectivity services that can easily scale as their businesses
grow. We also provide managed wavelengths, Metro Ethernet and Multiprotocol Label Switching ("MPLS") services that enable organizations to
connect to their offices, data centres and suppliers and run their regional applications across multiple locations.
BUSINESS DEVELOPMENTS AND OTHER
On October 30, 2014, the Corporation's subsidiary, Cogeco Cable Canada, officially announced the launch of TiVo's digital advanced television
services in Ontario on November 3, 2014. TiVo is the leader in advanced television services. The TiVo experience provides TV viewers with
simple universal search, discovery, viewing and recording from any device, creating the ultimate viewing experience.
(1) Peer 1 Hosting refers to Peer 1 Network (USA) Holdings Inc., Peer 1 (UK) Ltd. and Peer 1 Network Enterprises, Inc.