Charles Schwab 2012 Annual Report Download - page 9

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JACK OLSON
WETHERBY ASSET MANAGEMENT
Jack Olson, chief compliance ofcer for Wetherby Asset
Management, describes his rm as “the quarterback of our
clients’ nancial lives.” A registered investment advisory
rm like Wetherby delivers personalized nancial advice
and wealth management solutions for clients who often
have more complicated nancial needs. Each client’s
game plan is different, but, internally, the processes and
procedures that promote transparency remain. That’s where
Jack steps in. Working with Schwab Compliance Solutions,
he can monitor and report on Wetherby’s employee trading
activity, including proactive trade blocking. With automated
systems and reporting tools, Jack can spend less time on
regulatory reporting and more time on activities that build
client trust. As Jack put it: “It’s a trust-based business. If
our clients don’t believe what we’re telling them, then we’re
not going to have a client.”
“It is shocking the amount of resources
we get from Schwab.”
MARK SOEHN
FINANCIAL SOLUTIONS ADVISORY GROUP
When Mark Soehn walks the oor at IMPACT, he knows
his decision to go independent was right. “It was the best
decision my partners and I ever made. There’s a sense of
accomplishment in focusing on your clients instead
of internal corporate issues.” Registered independent
advisors such as Mark now represent $2.8 trillion in
assets under management, and every year the number
of advisors deciding to go independent grows.
In addition to the traditional custodial services Schwab
Advisor Services provides, Mark’s rm, Financial
Solutions Advisory Group Inc., has also relied on a wide
range of practice management tools, including Schwab’s
Insight to Action Program on creating a strategic plan.
“That was extremely valuable. It took you through very
detailed pre-work and then gave us an opportunity to
have a very detailed roundtable-like conversation with
other advisors. By the time you left, you had a blueprint,
but it still needed to be revised. The nice thing was,
Schwab continued to follow up with you to make sure
that you actually followed through.”
While Mark appreciates Schwab’s business consulting
services, what his rm truly values is the Schwab culture:
“It’s the help in developing new business. It’s helping us
discover, acquire, and migrate two institutions over the
past 10 years into our rm. It’s all the resources that show
us that Schwab is there, rst and foremost, to help us grow.”
“The less time I spend pushing
paper, the more time our company
has to spend where it’s needed:
with our clients.”
Hear these stories and more
at AboutSchwab.com