Charles Schwab 2012 Annual Report Download - page 7

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5
Hear Rafael share his story
at AboutSchwab.com
Rafael Balaguer graduated from college in 2009, quite
possibly the worst year to enter the job market, he
thought. But neither fear nor the recession stopped
Rafael from moving to San Francisco and starting a
career. He quickly advanced from a string of retail jobs
to a two-man start-up to a career with an advertising
agency. “Now that I have some money, I try to be smart
with it. I really don’t want to go back to that place where
I was when I was 21.”
With the help of Schwab Mobile apps, he’s still moving
forward. “I’m on the bus. I’m on the train. I’m at the
airport. Anywhere I go I keep track of my nances.”
But for Rafael, it’s about more than convenience. In
addition to the mobile app, he relies on social media
posts, online tutorials, and timely market information.
“It’s all about informing you and teaching you more
about your money, how to save it or how to invest it.”
Rafael’s experience with Schwab reects a growing
interest in taking control of his nancial life. It’s also
a prime example of what he wants from the companies
he chooses to work with: “I always kind of expect
companies that play important roles in people’s lives
to really go above and beyond what is necessary.”
RAFAEL BALAGUER
“Schwab wants you to be
informed. They want you to be
smart. They want you to be as
educated as possible.”