Bank of the West 2010 Annual Report Download

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Bank of the West
2010 Annual Report

Table of contents

  • Page 1
    Bank of the West 2010 Annual Report

  • Page 2
    Relationship The singular force that drives our business

  • Page 3
    ... in our communities. Relationship means knowing our customers and anticipating needs so that we provide the right services when a young family wants to buy a first home, when a business owner prepares to expand overseas or buy an office building, and when a client plans for retirement. Relationship...

  • Page 4
    ... our small business lending increased dramatically. Commercial deposits were solid throughout the year and were up by 18 percent over 2009. Support services for commercial clients, including cash management, corporate cards, capital markets and foreign exchange, also experienced meaningful increases...

  • Page 5
    ... for the foundations of exceptional service and relationship-based banking that have made Bank of the West successful. We also were proud to welcome four new directors, Richard Daniel, Michael Drake, Bank of the West financial results strengthened meaningfully throughout 2010. Geraldine Knatz and...

  • Page 6
    ... our customers' needs and to support their long-term financial health. As a relationship bank, we offer our middle-market commercial clients a full range of credit and deposit solutions, with expertise in agribusiness, equipment finance, commercial real estate, government banking and church finance...

  • Page 7
    ... providing general commercial banking services, we have developed expertise in a number of market niches in which we believe in-depth knowledge and experience greatly benefit our customers. Our extensive experience in equipment finance includes manufacturer leasing programs across industries as well...

  • Page 8
    ...-held real estate developers and a 45-year Bank of the West customer. financed in late 2010 a $21 million project for Beverly Hills-based NK Studio City LLC to build a 125-unit apartment complex in Studio City, California, to be ready for occupancy in 2012. Government banking, our newest special...

  • Page 9
    ...in San Diego took advantage of interest rate swaps to reduce their borrowing costs in an uncertain rate environment. To support companies that operate internationally, we provide custom foreign-exchange hedging solutions and strategies to mitigate currency risk concerns. Commercial credit cards are...

  • Page 10
    ... Consulting, a telecommunications consulting firm in Oregon City, Oregon, bought a historic commercial building on Main Street. banking services to keep pace with customers' needs. We added 23 business bankers in Los Angeles, San Francisco and Denver, and we anticipate continued staff additions...

  • Page 11
    ... and equipment financing to cut his capital expenditure costs. The bank's deposit, cash management and merchant services also provided the one-stop shopping experience he prefers. Our partnerships with customers rarely end with a loan. These Our new SBA loans more than doubled in 2010 compared...

  • Page 12
    ... of our wealth management services are entrepreneurs who appreciate the personal engagement and creative solutions made possible through Bank of the West. Todd Crosland of Salt Lake City is the founder of Interbank FX, an online foreign exchange brokerage that leads the industry in global accolades...

  • Page 13
    ...financial advisors provide access to mutual funds, managed money accounts, exchange-traded funds, market-linked CDs, life insurance, IRAs, annuities, and services such as retirement planning, investment allocation advice, educational savings planning and insurance needs analysis. INSURANCE SERVICES...

  • Page 14
    ...to conduct business with us. In 2010, we improved our online banking service. Online account openings jumped more than 140%, and the number of customers using 12 our online bill pay service increased 10%. We added a money transfer feature that allows customers to safely send money via email to pay...

  • Page 15
    .... PACIFIC RIM BANKING Our Pacific Rim Banking Division provides multilingual service for individuals and businesses through offices in key U.S. cities and 19 specialized branches located in Asian-American communities in California. Conducting business in Mandarin, Cantonese, Taiwanese, Japanese...

  • Page 16
    ... with ready access Steady lending to meet consumer market demand is tempered by careful risk management. CONSUMER FINANCE Our prudent credit philosophy and transparent approach to home loans, vehicle loans and credit cards provided ready access to the credit our customers needed in 2010, and helped...

  • Page 17
    ... four locations in Boise and Caldwell, Idaho, as well as finance a large percentage of their retail customers. We also finance inventory for dealerships in other lines of business. N&S Tractor Co. a Merced, California, agricultural dealer, turned to Dealer Financial Services for inventory financing...

  • Page 18
    ... of our corporate philanthropy today focuses on education and job training. Our $25,000 donation to Jewish Vocational Service, for instance, helps youth with disabilities, displaced workers and underemployed people from the Bay Area by supporting specialized training programs, job placement, career...

  • Page 19
    ...strong support for university athletics. Community events, too, serve an important role, and we are proud to sponsor special events that contribute to community well-being, ranging from free public concerts in Omaha and Des Moines, to Cheyenne Frontier Days and our signature Bank of the West Classic...

  • Page 20
    ... is the number of customers who actively recommend us to their family and friends. With a "net advocacy rating" that is one of the highest in the industry and which In financial services, the competitive landscape has changed a great deal. continues to grow, I am certain that Bank of the West has...

  • Page 21
    ...twelve national and regional awards of excellence by financial consulting and research firm Greenwich Associates for 2010, for overall satisfaction in small business/middle market customer service, relationship manager performance, cash management, and financial stability. Bank of the West received...

  • Page 22
    ... income (loss) Return on average assets Total assets Total loans and leases 20 Total deposits Total risk based capital ratio STRONG CREDIT RATINGS Credit ratings* are a key measure of capital strength and financial stability. They are also recognition from rating agencies of a strong balance sheet...

  • Page 23
    ...AND COMMERCIAL LOCATIONS Branch Locations - 662 Offices - 79 Commercial and Corporate Banking Offices - 54 Agribusiness Offices - 15 Real Estate Industries Offices - 10 21 7 Based in San Francisco, we have representative offices in New York, Taipei and Tokyo. Our sister bank, First Hawaiian Bank...

  • Page 24
    ...Michael Bracco Senior Executive Vice President Chief Administrative Officer 22 Left to right: Gerard Denot, Mike Bracco, Maura Markus, Scott Germer, Vanessa Washington, Michael Shepherd, Thibault Fulconis, Gilles Karpowicz, Andrew Harmening, Russell Playford, Donald Duggan, Duke Dayal, Paul Wible

  • Page 25
    ... Paul Nakae Real Estate Industries Division James Fujinaga President & CEO BancWest Investment Services 23 Jerry Newell Equipment Finance Division Jill Gonzalez Card Services Ted Dunn Syndications Yukinori Nishio Pacific Rim Banking Division John Hyche Syndications Eric Eisenberg Central...

  • Page 26
    ... University of California, Irvine Yves Martrenchar Head of Distribution, Markets and Solutions Retail Banking BNP Paribas, Paris Stuart A. Hall President & CEO (retired) Liberty Northwest Isao "Steve" Matsuura Guido van Hauwermeiren Head of Coverage for International Strategic Clients Corporate...

  • Page 27

  • Page 28
    ...in assets and $39.5 billion in deposits at December 31, 2010. The bank operates more than 700 branch and commercial banking offices in 19 states - Arizona, California, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Oklahoma, Oregon, Nevada, New Mexico, Nebraska, North Dakota, South Dakota, Utah...