Bank of the West 2008 Annual Report Download - page 2

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In 2008, Bank of the West received several industry awards that demonstrate our commitment
to customer satisfaction. We thank our loyal customers for the honor to serve them and
our employees for their hardworking efforts that made these recognitions possible.
J. D. Power and Associates
Bank of the West was ranked the “Highest in Customer Satisfaction among
Retail Banks in the West” by J. D. Power and Associates.
Bank of the West was ranked highest in the West region encompassing California,
Oregon and Washington, which represent nearly half of the bank’s consumer
and business households.
Greenwich Associates
Bank of the West was awarded eight national and regional awards of excellence by
financial consulting and research firm Greenwich Associates for overall satisfaction in
relationship manager performance, cash management and online services.