BT 2005 Annual Report Download - page 46

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sources, including wind generation, solar, wave and
hydroelectric schemes. In CO
2
emissions savings, this
equates to 325,000 tonnes each year, equivalent to that
produced by approximately 100,000 cars.
CO
2
emissions
2005 2004 2003 2002
Total (UK only; million tonnes) 0.76 0.92 0.96 1.03
% below 1996 53% 42% 40% 36%
Tonnes per £1m turnover 41 50 51 56
During the 2005 financial year, we received an income of
£3 million from our recycling activities, offset against the
£7 million we spent managing our waste contracts,
recycling our waste and sending waste to landfill.
Waste
2005 2004 2003 2002
Total waste (tonnes) 110,622 107,303 117,688 114,999
Total waste recycled
(tonnes) 37,421 27,626 27,809 24,099
% Recycled 34% 26% 24% 21%
During the 2005 financial year, we reduced our
commercial fleet – still one of the largest in the UK – by
2% and our fuel consumption by 3.5%.
Transport
2005 2004 2003 2002
Number of vehicles
(UK only) 31,969 32,663 33,979 37,509
Fuel consumption
(million litres) 51.97 53.85 56.12 62.76
Digital inclusion
Digital inclusion is a key public policy issue and we are
working with the UK Government and the voluntary sector
to find effective ways to use communications technology
to tackle social exclusion. On 12 October 2004, BT was
involved, as a founder member, in the launch of the
Alliance for Digital Inclusion.
Our involvement in the EverybodyOnline programme,
established in partnership with charity campaign group
Citizens Online, continues to be a key part of our digital
inclusion campaign. The campaign aims to increase skills
and access to communications technology in deprived
communities and to increase the understanding of the
causes and effects of the digital divide and how they can
be addressed at a national level.
Community
We commit a minimum of 0.5% of our UK pre-tax profits
directly to activities which support society. This has
ranged from £10 million in 1987, peaking at £16 million
in 2001 and we provided £9.1 million in the 2005
financial year. BT operations also provided a further
£11.7 million in funding and support in kind over the past
financial year. In the 2005 financial year, BT made
charitable donations of £2 million.
The focus of our community programmes is on big
issues where better communication can make a real
difference to society. For example, more than 10,500
schools and over two million young people have taken
part in the BT Education Programme – a drama-based
campaign helping children to improve their
communication skills. This activity is supported by our
volunteering programme which has several thousand
registered volunteers working with schools.
ChildLine, a UK charity, answers 2,300 calls every day
but many hundreds more go unanswered. We are working
with ChildLine on a campaign to ensure that every child’s
call for help is answered.
In addition, BT people gave £2 million directly to
charities during the 2005 financial year through Give as
you Earn, to which BT added a direct contribution of
£1 million.
Tsunami response
BT played a role in the response to the Asian tsunami of
26 December 2004. We set up a live call centre at the BT
Tower to handle the unprecedented number of calls the
Disasters Emergency Committee (DEC) was experiencing
and also ran the online donation facility. Individual
employees and the lines of business were also involved in
fundraising efforts. Sixteen BT engineers travelled to the
affected area to help re-establish the telecommunications
infrastructure. We made an immediate £500,000
donation.
Disability services
Our Age and Disability Action team promotes equal
access to a wide range of products and services. We work
directly with older and disabled people and their
representatives to raise awareness of BT’s inclusive
approach and are continuing to develop our processes to
ensure that new products and services are accessible to
disabled people.
For people with hearing or speech impairments, for
example, our textphone offers easy access to BT
TextDirect – the service that enables users to dial direct
to other text or voice users. Customers with visual or
mobility impairments benefit from products with large,
clear keypads and cordless or hands-free options. During
the 2005 financial year, we also launched Relate 3000, an
inclusively designed phone and our new BT Text service,
which includes a speaking SMS facility.
Operating and financial review BT Group plc Annual Report and Form 20-F 2005 45