BT 2005 Annual Report Download - page 126

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2001 2002 2003 2004 2005
Call growth (decline)
% growth (decline) in UK fixed-network call volumes
(minutes) over the previous year 18 19 13 (2) (18)
Growth is estimated by reference to growth in absolute call minutes.
2001 2002 2003 2004 2005
UK exchange line connections
Business (’000) 8,918 9,072 9,198 9,071 8,705
% growth (decline) over previous year 5.5 1.7 1.4 (1.4) (4.0)
Residential (’000) 19,981 20,093 20,357 20,550 20,850
% growth (decline) over previous year (0.3) 0.6 1.3 0.9 1.5
Service providers (’000) 67 56 91 377 1,012
% growth (decline) over previous year (29.5) (16.4) 62.5 314 168
Total exchange line connections (’000) 28,966 29,221 29,646 29,998 30,567
% growth over previous year 1.4 0.9 1.5 1.2 1.9
Included above:
Wholesale DSL connections (’000) 49 170 800 2,215 4,932
% growth over previous year n/a 247 371 177 123
2001 2002 2003 2004 2005
People employed
Continuing activities (’000) 116.8 108.6 104.7 99.9 102.1
Discontinued activities (’000) 20.2 – – – –
Total employees (’000) 137.0 108.6 104.7 99.9 102.1
Operational statistics
Years ended 31 March
BT Group plc Annual Report and Form 20-F 2005 125