BT 2004 Annual Report Download - page 159

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21st century network 13, 43
Accounting and presentation changes 84
Accounting policies 45-46, 75-77
Additional information for shareholders 140-153
Auditors’ remuneration 117
Auditors’ report to shareholders 73
Background 7-8
Balance sheet 25, 43, 83
Broadband 3, 4, 9, 10-12, 13, 19, 28, 31-33
BT Exact 17
BT Global Services 30-31, 34, 84-85
BT Retail 30-32, 84-85
BT Wholesale 30-31, 32-34, 84-85
Business practice, statement of 56
Business review 6-23
Call volume growth 137
Capital commitments 107
Capital expenditure 2, 13, 43, 82, 85, 100, 107, 136
Capital gains tax 142
Cash flow statement 25, 40, 82, 96
Cautionary statement 141
Chairman’s message 3
Chief Executive’s statement 4-5
Community 16, 47, 48
Company balance sheet 122-123
Competition and the UK economy 20
Concert global venture 8, 26, 36, 37, 85, 88, 89-90, 96-97
Contact details 153
Contingent liabilities 107
Corporate governance 52-57
Creditors 51, 83, 104, 122
Cross reference to Form 20-F 155-157
Customer satisfaction 3, 4, 10, 47, 59
Debtors 76, 83, 102, 122
Demerger 8, 36, 43, 80, 84, 89, 90, 93, 98, 99, 105, 106,
143
Depreciation 31, 33, 35, 76, 89, 90, 96, 100
Disposals 8, 37-38, 91-92, 96-99
Directors
Biographies 49-50
Emoluments 112
Interests in shares 63
Proposed for election or re-election at AGM 51
Remuneration, report on 58-71
Report 51
Responsibility statement 72
Dividend investment plan 144
Dividends 2, 3, 24, 40, 41, 78-80, 82, 93, 104, 122, 143-144
Earnings (loss) per share 2, 3, 24, 27, 28, 40, 78-80, 94-95,
135, 136
Economic and Monetary Union 44-45
Electronic communication 153
Employee share schemes 113-116
Employees 16-17, 32, 113, 137
Environment 45, 47-48, 152
Exchange controls 152
Exchange lines 1, 9, 29, 137
Financial calendar 152
Financial commitments 107
Financial headlines 2
Financial instruments 77, 117-121
Financial ratios 136
Financial review 26-46
Financial statistics 136
Financing 40-41
Five-year financial summary 24-25
Foreign currencies 42-43, 75, 89-90, 118, 121
Going concern 42, 72
Goodwill 26-27, 30, 35, 37, 75-76, 89-90, 95, 96, 99, 101,
105
Glossary of terms and US equivalents 154
ICT 3, 4, 9, 13-15, 28, 29, 31, 34, 84
Intangible assets 31, 75-76, 83, 99
Interest 24, 27, 29, 39, 42-43, 75, 78-80, 82, 92, 118, 120
Interest cover 39, 136
Internal control and risk management 55-56
Investments 8, 26, 36-38, 76, 83, 91-92, 101-102
Joint ventures and associates 29, 36-37, 76, 78-80, 85, 87, 88,
91, 98, 101-102, 106, 134
Legal proceedings 23, 107
Licence 17-18, 45, 76
Listings 142
Loans and other borrowings 42, 103
Management Council 54-56
Management of liquid resources 96
Material contracts 149
Memorandum and Articles of Association 146-149
Minority interests 93, 78-80, 83, 102, 128
mmO
2
7-8, 36, 39, 43, 84, 98, 106, 143
Mobility 4-5, 12
Net debt 2, 25, 41, 42, 99, 118
New wave 2, 4, 9, 28
Ofcom 7, 17-22, 138
Oftel 7, 17, 19-22
Other operating income 34, 78-80, 88
Operating and Financial Review 6-48
Operating Committee 50, 55
Operating costs 13, 34, 36, 89-90
Operating profit (loss) 36-37, 87, 96
Operational statistics 137
Our commitment to society 47-48
Pensions 16, 44, 61, 76-77, 108-112
Political donations 51, 57
Price control 20-22, 138
Profit (loss) before/after tax 2, 25, 27, 29, 39, 78-80, 135
Provisions for liabilities and charges 83, 104
Publications 152
Purchase of own shares 3, 39, 105, 123
Quarterly analysis of turnover and profit 135
Reconciliation of movement in shareholders’ funds 105-106
Reconciliation of operating profit (loss) to operating cash flows 96
Redundancy costs 76, 89-90
Regulation 3, 17-23, 45
Research and development 17, 75, 89, 90, 136
Restructuring 8, 26, 37
Return on capital employed 43, 136
Rights issue 8, 26, 105, 142
Risk factors 138-139
Risk management 117-121
Sarbanes-Oxley Act 53, 57
Segmental analysis 84-87
Share and ADS prices 142
Share capital 25, 83, 105, 122-123
Share option schemes 105, 113-116
Shareholder communication 153
Shareholdings analysis 143
Staff costs 33, 35, 89-90
Statement of total recognised gains and losses 81
Stocks 76, 83
Strategy 3, 10
Subsidiary undertakings 7, 134
Substantial shareholdings 51
Suppliers payment policy 51
Tangible fixed assets 25, 43, 76, 83, 100, 136
Taxation 24, 25, 27, 29, 39-40, 77, 78-80, 92-93, 104
Taxation (US Holders) 149-150
Total shareholder return 64, 145
Treasury policy 42
Turnover 2, 9, 24, 27, 28, 30, 75, 78-80, 84-87, 88, 135
US GAAP 46, 124-133
BT Annual Report and Form 20-F 2004158
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