Atmos Energy 2008 Annual Report Download - page 17
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Calling 811 three days before
digging allows Atmos Energy,
theelectricutility,cableand
telephone companies and
others to mark buried lines
to keep everyone safe.
Safety at Home
Using natural gas is extremely safe because distributors
like Atmos Energy put an odorant into the natural gas stream
so that any leak is easy to detect. But we go much further
than that. We produce safety programs, bill inserts and
advertisements in English and Spanish to tell consumers
what to do and what not to do if they smell gas.
We also inform our customers about the hazard of
carbon monoxide—what it is and the importance of having
carbon monoxide monitors. Furthermore, we distribute
safety information about other topics, such as using space
heaters, preventing accidental scalding and removing snow
from gas meters and roof vents during the winter.
Call 811
We actively support the “Call Before You Dig” nationwide
program for adults and school children. e program com-
municates in both English and Spanish to call 811 toll-free to
have all buried utility lines marked before digging or excavat-
ing. More than 60 percent of all pipeline accidents are caused
by third-party damage from digging or careless activities.
Calling 811, which is now the law in all states, is helping
reduce damage to natural gas and other pipelines.
Our eet of service trucks displays the 811 emblem
to remind the public to dig safely.
ATMOS ENERGY 2008 SUMMARY ANNUAL REPORT | 15