Airtel 2011 Annual Report Download - page 41

39
q any other matter, which may be relevant for administration
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Û>ÌÊvÊ-iVÕÀÌiÃÊ>`ÊÝV>}iÊ>À`ÊvÊ`>Ê*ÀLÌÊ
vÊ Ã`iÀÊ /À>`}®Ê ,i}Õ>ÌÃ]Ê £ÓÊ >`Ê -iVÕÀÌiÃÊ >`Ê
ÝV>}iÊ>À`ÊvÊ`>Ê*ÀLÌÊvÊÀ>Õ`ÕiÌÊ>`Ê1v>ÀÊ
/À>`iÊ*À>VÌViÃÊÀi>Ì}ÊÌÊÌiÊ-iVÕÀÌiÃÊ>ÀiÌ®Ê,i}Õ>ÌÃ]Ê
£xÆ
UÊ "ÌiÀÊiÞÊÃÃÕiÃÊ>ÃÊ>ÞÊLiÊÀiviÀÀi`ÊLÞÊÌiÊ>À`°
Meetings, Attendance and Composition
ÕÀ}ÊÌiÊw>V>ÊÞi>ÀÊÓä£äÓ䣣]ÊÌiÊVÌÌiiÊiÌÊvÕÀÊÌiÃÊ
°i°Ê Ê «ÀÊ ÓÇ]Ê Óä£ä]Ê Õ}ÕÃÌÊ £ä]Ê Óä£ä]Ê ÛiLiÀÊ ]Ê Óä£äÊ >`Ê
iLÀÕ>ÀÞÊ£]ÊÓ䣣°Ê/iÊV«ÃÌÊ>`ÊÌiÊ>ÌÌi`>ViÊvÊiLiÀÃÊ
at the meetings held during the period are given below:
Member Director Number of meetings
attended (total held)
Mr. Rajan Bharti Mittal (Chairman) 3 (4)
À°ÊÀ>}ÊÀV££ÊÓ®
À`ÊÛ>ÊiÀÛÞÊ>ÛiÃÓÓÊÓ®
Mr. Hui Weng CheongÓÓÊÓ®
À°ÊÊÕ>Ê*3ÓÊÓ®
Mr. Nikesh Arora 4 (4)
°°ÊÀ°Ê->Êi`Ê->Ó£ÊÓ®
Mr. Tsun-yan HsiehÓ£Ó®
1. Ceased to be a member w.e.f. November 9, 2010
2. Appointed as members w.e.f. November 9, 2010
3. Ceased to be a member w.e.f. September 30, 2010, Attended 1 meeting through
alternate director Edger Raymond John Hardless
Investors’ Grievance Committee
Ê V«>ViÊ ÜÌÊ ÌiÊ ÃÌ}Ê >}ÀiiiÌÊ ÀiµÕÀiiÌÃÊ >`Ê
«ÀÛÃÃÊvÊÌiÊ«>iÃÊVÌ]Ê£xÈ]ÊÌiÊ«>ÞÊ>ÃÊVÃÌÌÕÌi`Ê
>ÊÛiÃÌÀÊÀiÛ>ViÊÌÌii°Ê/iÊÌÌiiÊV«ÀÃiÃÊvÊvÕÀÊ
members. Mr. Akhil Gupta, non-executive director is the Chairman
vÊÌiÊÌÌii°Ê/iÊ«>ÞÊ-iVÀiÌ>ÀÞÊ>VÌÃÊ>ÃÊ>Ê-iVÀiÌ>ÀÞÊÌÊÌiÊ
Committee.
Key Responsibilities
/iÊ iÞÊ ÀiëÃLÌiÃÊ vÊ ÌiÊ ÛiÃÌÀÊ ÀiÛ>ViÊ ÌÌiiÊ
include the following:
UÊ ÀÕ>ÌÊvÊ«ÀVi`ÕÀiÃÊÊiÊÜÌÊÌiÊÃÌ>ÌÕÌÀÞÊ}Õ`iiÃÊ
to ensure speedy disposal of various requests received from
shareholders from time to time;
UÊ ,i`ÀiÃÃ>Ê vÊ Ã>Ài`iÀÃÊ >`Ê ÛiÃÌÀÊ V«>ÌÃÉ}ÀiÛ>ViÃÊ
e.g. transfer of shares, non receipt of balance sheet, non receipt
of declared dividend etc.;
UÊ ««ÀÛi]Ê Ài}ÃÌiÀ]Ê ÀivÕÃiÊ ÌÊ Ài}ÃÌiÀÊ ÌÀ>ÃviÀÉÌÀ>ÃÃÃÊ vÊ
shares and other securities;
UÊ -ÕL`Û`i]Ê VÃ`>ÌiÊ >`ÉÀÊ Ài«>ViÊ >ÞÊ Ã>ÀiÊ ÀÊ ÌiÀÊ
securities certificate(s) of the Company;
UÊ ÃÃÕiÊ`Õ«V>ÌiÊÃ>ÀiÊÉÌiÀÊÃiVÕÀÌÞiîÊViÀÌwV>ÌiîÊÊiÕÊvÊ
the original share/security(ies) certificate(s) of the Company;
UÊ ««ÀÛiÊÌiÊÌÀ>ÃÃÃÊvÊÃ>ÀiÃÊÀÊÌiÀÊÃiVÕÀÌiÃÊ>ÀÃ}Ê
as a result of death of the sole/any one joint shareholder;
UÊ i>ÌiÀ>ÃiÊÀÊÀi>ÌiÀ>ÃiÊÌiÊÃ>ÀiÊViÀÌwV>ÌiÃÆ
UÊ ii}>ÌiÊ >Ê ÀÊ >ÞÊ vÊ ÌiÊ «ÜiÀÊ ÌÊ >ÞÊ ÌiÀÊ i«Þiiî]Ê
officer(s), representative(s), consultant(s), professional(s), or
agent(s).
The meetings of the Committee are generally held on monthly basis,
to review and ensure that all investor grievances are redressed within
>Ê«iÀ`ÊvÊÇ£äÊ`>ÞÃÊvÀÊÌiÊ`>ÌiÊvÊÀiVi«ÌÊvÊV«>Ì°Ê/iÃi]Ê
however, do not include complaints/requests, which are constrained
by legal impediments/procedural issues.
Meetings, Attendance and Composition
ÕÀ}ÊÌiÊw>V>ÊÞi>ÀÊÓä£ä££]ÊÌiÊÌÌiiÊiÌÊiiÛiÊÌiÃÊ
°i°ÊÊ«ÀÊ£Ó]ÊÓä£ä]Ê«ÀÊÓn]ÊÓä£ä]Ê>ÞÊÓn]ÊÓä£ä]ÊÕiÊ£È]ÊÓä£ä]Ê
ÕÞÊ £{]Ê Óä£ä]Ê Õ}ÕÃÌÊ ]Ê Óä£ä]Ê "VÌLiÀÊ £Î]Ê Óä£ä]Ê iViLiÀÊ £Î]Ê
Óä£ä]Ê>Õ>ÀÞÊx]ÊÓ䣣]ÊiLÀÕ>ÀÞÊ£Ç]ÊÓ䣣Ê>`Ê>ÀVÊΣ]ÊÓ䣣°Ê/iÊ
composition and the attendance of members at the meetings held
`ÕÀ}ÊÌiÊw>V>ÊÞi>ÀÊÓä£ä££]Ê>ÀiÊ}ÛiÊLiÜ\
Member Director Number of meetings
Attended (total held)
Mr. Akhil Gupta (Chairman) ££Ê££®
Mr. Manoj Kohli xÊ££®
Mr. Rajan Bharti Mittal ÇÊ££®
Mr. Rakesh Bharti Mittal £äÊ££®
Compliance Officer
6>Þ>Ê ->«>Ì]Ê ÀÕ«Ê iiÀ>Ê ÕÃiÊ EÊ «>ÞÊ -iVÀiÌ>ÀÞ]Ê
>VÌÃÊ>ÃÊ«>ViÊ"vwViÀÊvÊÌiÊ«>ÞÊvÀÊV«Þ}ÊÜÌÊÌiÊ
ÀiµÕÀiiÌÃÊvÊÌiÊÃÌ}Ê>}ÀiiiÌÊÜÌÊÌiÊ-ÌVÊÝV>}iÃÊ>`Ê
ÀiµÕÀiiÌÃÊvÊ-]Ê*ÀLÌÊvÊÃ`iÀÊ/À>`}®Ê,i}Õ>ÌÃ]Ê
£Ó°
Nature of complaints and redressal status
Ê À`iÀÊ ÌÊ «ÀÛ`iÊ >Ê >««À«À>ÌiÊ `ÃVÃÕÀiÊ vÊ ÌiÊ ÛiÃÌÀÊ
complaint, the Company has formed and adopted a policy on
classification of investor communications. The Policy endeavours
to differentiate between the general shareholders' communications
>`Ê ÌiÊ V«>ÌÃÊ >`Ê >ÃÊ LiiÊ `ÕÞÊ >««ÀÛi`Ê LÞÊ ÌiÊ ÛiÃÌÀÊ
Grievance Committee.
ÕÀ}Ê ÌiÊ w>V>Ê Þi>ÀÊ Óä£ä££]Ê ÌiÊ V«>ÌÃÊ >`Ê µÕiÀiÃÊ
received by the Company were general in nature, which include
issues relating to non-receipt of dividend warrants, shares and
annual reports, etc. which were resolved to the satisfaction of the
Ã>Ài`iÀðÊiÌ>ÃÊvÊÌiÊ ÛiÃÌÀÃ½Ê V«>ÌÃÊ >ÃÊÊ>ÀVÊΣ]Ê
Ó䣣Ê>ÀiÊ>ÃÊvÜÃ\
Type of complaint Number Redressed Pending
Non-receipt of securities ££Nil
Non-receipt of Annual Report 4 4 Nil
qÀiVi«ÌÊvÊ`Û`i`É`Û`i`Ê
warrants nnNil
Total 13 13 Nil