Ace Hardware 2010 Annual Report Download

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2010 ACE HARDWARE SUMMARY
FOUNDATION
BUILDING ON A STRONG
113895_AnlRpt8_5_11_FNL_113895_AnlRpt8_5_11_FNL 6/15/11 4:29 PM Page 1

Table of contents

  • Page 1
    2 0 1 0 A C E H A R D WA R E S U M M A R Y BUILDING ON A STRONG FOUNDATION

  • Page 2
    ... 2009 2008 2008 2009 TOTAL EQUITY 2010 NEW STORES ...2009 $3,457.2 $319.8 $95.7 $89.0 $265.4 $1,282.3 $974.8 $307.5 2010 $3,530.7 $341.0 $75.1 $69.9 $273.4 $1,316.6 $988.3 $328.3 For complete Ace financial reports, please visit acehardware.com, Company info, or ACENET, Company. 2010 2010

  • Page 3
    ... Ace Hardware Corporation, founded in 1924 in Chicago, has successfully weathered many challenges over the years because the company is built on a strong foundation that focuses on service to our shareholders/retailers, quality products, and dedicated team members. In 2010, Ace continued to build...

  • Page 4
    ... quickly and help drive sales for all stores, Ace negotiated an opportunity to feature a number of Craftsman products in our ads starting in June 2010. This gave all Ace stores the opportunity to offer Craftsman tools to their customers. In October, we announced the development of an in-line...

  • Page 5
    ...July and August, Ace surveyed our retailers for the first time in many years. Ace management believed it was important to ask retailers for their input on the company and our future direction. Approximately 23 percent of owners participated, along with hundreds of store managers. The quotes on these...

  • Page 6
    ...acehardware.com in its annual list of Hot 100 online retail sites. This is the second time we have made this list. WWW.ACEHARDWARE.COM Ace's online branding, shopping, and research site continues to engage core and new consumers with helpful content. It offers product information that creates brand...

  • Page 7
    ...REWARDS® VISA® In 2010, Ace launched a new Ace Rewards® Visa® credit card in association with U.S. Bank. This credit card program provides customers the opportunity to earn Ace Rewards points on any Visa purchase they make, even if they are not active Ace Rewards program members. The Ace Rewards...

  • Page 8
    ... our vendors. The branching out program is available to qualifying retailers to help them open new stores by providing substantial merchandise credits that reduce the cost of the opening stock order. In addition, we welcomed 23 hardware stores that converted to Ace from another hardware cooperative...

  • Page 9
    SUPPLY CHAIN Ace's distribution system provides high-quality service to our retailers every day. Our network of 14 RSCs, nine freight consolidation centers (cross docks), 416 tractors, and internal systems and processes combine to make an efficient and productive supply chain, linking our vendors to...

  • Page 10
    ..., Byron Hardware store owner Larry Pearce, and Ace's Lou Manfredini. 4] Ace retailer and board of directors member Lori Terpstra, Grand Rapids, Mich., had a large mascot at her store's reopening. 5] An Ace retailer scrutinizes holiday décor at the Ace Convention and Exhibits in New Orleans. 8

  • Page 11
    ... stores and employing technology that helps store managers and owners reference data on essential inventory stocking levels. Corporate Research International "Real People Ratings" Consumer Opinion Survey Ace ranked number one in the home improvement retail category during all four quarters of 2010...

  • Page 12
    ... related to supply chain improvements. The formation of Ace Hardware International Holdings, Ltd., was completed January 4, 2011. The new company has its own management team and board of directors. Ace Hardware Corporation is the majority-owner investor, with approximately 78 percent ownership...

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    2 3 4 5 6 11

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    ... Outing Hardware Conference Chicago Retailer Family Carnival Cajun Classic BENEFITING The Children's Hospital Texas Children's Hospital Miami Children's Hospital Children's Memorial Hospital Our Lady of the Lake HOSPITAL LOCATION Denver, Colo. Houston, Texas Miami, Fla. Chicago, Ill. Baton Rouge...

  • Page 15
    .../aceheroes. FOUNDATION IMAGES 1] Ace corporate team members volunteer to take phone pledges during Chicago's Children's Memorial Hospital's annual 36-Hour Radiothon. 2] Avid motorcycle riders and some passengers take a break from the road to visit Ace's Retail Support Center in Princeton, Ill. The...

  • Page 16
    ..., Miles City, Mont. Jim Ackroyd Member Director, Naples, Fla. David Ziegler Chairman of the Board, Elgin, Ill. James Hatcher Member Director, Richmond, Va. Jeff Girard Non-Member Director, Jacksonville, Fla. Jeff Schulein Member Director, Huntington Beach, Calif. Seated, left to right John Costello...

  • Page 17
    ...Vice President, Merchandising, Advertising, Marketing, and Paint Ray A. Griffith President and CEO Seated, left to right Kane Calamari Vice President, Retail Operations and New Business John Venhuizen Executive Vice President, International, Supply Chain, Distribution and Information Technology Lori...

  • Page 18
    LOCATIONS RETAIL SUPPORT CENTERS Colorado Springs, Colo. Arlington, Texas (Dallas) Gainesville, Ga. La Crosse, Wis. Maumelle, Ark. (Little Rock) Loxley, Ala. Prescott Valley, Ariz. Prince George, Va. Princeton, Ill. Rocklin, Calif. (Sacramento) Tampa, Fla. Perrysburg, Ohio (Toledo) Wilton, N.Y. ...

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    Ace Hardware Corporation 2200 Kensington Court, Oak Brook, IL 60523 www.acehardware.com