ADP 2015 Annual Report Download - page 8

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Professional Employer Organization Services’ Products and Services
ADP TotalSource, ADP’s PEO business, offers small and mid-sized businesses a comprehensive HR outsourcing solution through a co-employment
model. As a PEO, ADP TotalSource provides complete HR management services while the client continues to direct the day-to-day job-related duties of the
employees. ADP TotalSource combines key HR management and employee benefits functions, including HR administration, employee benefits, and employer
liability management, into a single-source solution:
HRAdministration.ADP TotalSource offers a variety of comprehensive HR administration services, such as:
•employee recruitment and selection
• payroll and tax administration
•time and attendance management
•benefits administration
• employee training and development
• online HR management tools
•employee leave administration
EmployeeBenefits. Through the co-employment model, ADP TotalSource provides eligible worksite employees with access to:
• group health, dental and vision coverage
• a 401(k) retirement savings plan
• health savings accounts
• flexible spending accounts
• group term life and disability coverage
• an employee assistance program
EmployerLiabilityManagement.ADP TotalSource helps clients manage and limit employment related risks and related costs by providing:
• a workers’ compensation program
•unemployment claims management
•safety compliance guidance and access to safety training
•access to employment practices liability insurance
• guidance on compliance with federal, state and local employment laws and regulations
The scale of ADP TotalSource allows us to deliver a variety of benefits and services with efficiency and value typically out of reach to small and mid-sized
businesses. ADP TotalSource serves approximately 9,700 clients and approximately 439,000 worksite employees in all 50 states.
MARKETS AND SALES
Employer Services’ HCM solutions are offered in more than 110 countries and territories. The most material markets for our HCM solutions are the
United States, Canada and Europe and, for each market, we have both country-specific solutions and solutions based on our multi-country offerings, for employers
of different sizes and complexities. The major components of our HCM offering throughout these geographies are payroll, HR outsourcing and time and attendance
management. In addition, we offer wage and tax collection and remittance services in the United States, Canada, the United Kingdom, the Netherlands, France,
Australia, India, and China. PEO Services offers services exclusively in the United States.
We market our solutions primarily through our direct sales force. Employer Services also markets its solutions through indirect sales channels, such as
marketing relationships with banks and certified public accountants, among others. None of ADP’s major business groups has a single homogenous client base or
market. While concentrations of clients exist in specific industries, no one client or industry group is material to ADP’s overall revenues. ADP enjoys a leadership
position in each of its major service offerings and does not believe any major service or major business unit of ADP is subject to unique market risk.
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