8x8 2004 Annual Report Download - page 8

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5
Virtual Office extension-to-extension calls and transfers are accomplished over the Internet, anywhere in the world,
free of extra charges. Packet8 Virtual Office offers the services small businesses need most, including:
• Auto-attendant providing dial by extension, name or by group;
• Unlimited calling to the US, Canada and other Packet8 subscribers, as well as low international rates;
• Unlimited Packet8 extension-to-extension dialing anywhere in the world;
• Direct Inward Dial (DID) phone number with any desired area code for each extension;
• Conference bridge, 3-Way conferencing, music on hold, call park/pick-up, call transfer, hunt groups,
and do not disturb;
• Business-class voice mail including email alerts, and direct transfer to mailbox;
• Call waiting / Caller-ID;
• Distinctive ringing; and
• Optional receptionist console application offering:
o Multiple call viewing and handling;
o Direct transfer to extension's voicemail;
o Supervised transfers; and
o View of extension status.
Packet8 Virtual Office extensions can be provisioned without requiring dedicated communications infrastructure to
be installed in an office or remote location. The service is installed and run over an office’s existing Internet
connection, so no dedicated phone lines or digital subscriber lines (like a T1) need to be installed, as is the case with
traditional Centrex or PBX products.
WHOLESALE VOICE AND VIDEO SERVICES
Our wholesale voice and video services include a complete suite of VoIP platforms with a Session Initiation
Protocol, or SIP, softswitch infrastructure at its core, and voice, video and wireless endpoint devices to form a
complete, end-to-end solution. Our technology delivers differentiating features for residential, business and video
value-added services with private branding options available to enable a provider to offer a private labeled service
similar to Packet8. Our network address traversal (NAT), firewall traversal technologies, and quality of service
(QOS) techniques are integrated into the wholesale solution. A wholesale billing interface is also included, enabling
service providers to deploy a private-branded offering that integrates into existing broadband billing platforms.
DTA310 DESKTOP TERMINAL ADAPTER
Our DTA310 product is a telephone handset-to-Ethernet adapter that interfaces regular analog phones with IP-based
telephony networks. The DTA-310 is installed by the subscriber at their premises and supports a single voice port
with its own direct dial phone number. This adapter runs a variety of communication and network protocols,
including SIP.
DV326 DESKTOP SIP IP VIDEOPHONE
Our DV326 product is an IP videophone that contains all of the voice features of a regular Packet8 service. In
addition, when a Packet8 subscriber with a DV326 calls another Packet8 subscriber with a DV326, the videophones
connect with instant-on high-speed video sent over the Internet. The videophones can be configured by the user to