Tiscali 2008 Annual Report Download - page 26

No. 68/08/CIR dated 30 October 2008 “Provisions concerning
the daily capacity to execute migration requests in pursuance
of resolution No. 274/07/CONS” increases the daily migration
capacity of each donating Operator in relation to their customer
base. Specifically, the increase in the execution capacity defined
as from 2009, is around 30% with respect to that on
commencement of the process (start 2008). This resolution
also envisages that the Authority is sent a monthly report drawn
up by each Operator both in the capacity of “donating” and
“recipient” party for the purpose of monitoring the correct
handling of the migrations.
Mobile telephony and inclusion of mobile virtual Operators (MVNO)
Resolution No. 667/08/CONS
“Voice call termination on
individual mobile networks market (market No. 7 among those
identified by the recommendations of the European Commission
No. 2007/879/CE)”
dated 5 December 2008, identified four
separate relevant markets comprising the termination service
of voice traffic on an individual mobile network offered by each
of the following operators: H3G S.p.A., Telecom Italia S.p.A.,
Vodafone Omnitel N.V. and Wind Telecomunicazioni S.p.A. The
most significant effects for the market, which follow this
announcement, relate to the pre-definition of termination prices,
which as from 1° July 2009 and on the basis of a glide path
decrease until 1 July 2012, when the level will be unequivocal
for all the mobile Operators and equal to EUR 4.5 cents a
minute. By means of resolution No. 78/08/CIR
“Norms regarding
the portable nature of the mobile number”
the Authority finally
considered it necessary to review the series of norms, provisions
and models of interaction which regulate the service for
transferring the mobile number for customers of all the operators,
including therein virtual operators, as well as the disclosure
formalities vis-à-vis the Authority, in light of the changed situation
determined by the inclusion within the market of virtual
operators. One of the most significant measures present in the
ruling is without doubt that which reduces the cut-over
(migration) times from 5 to 3 days. This measure besides having
benefits for the end customer, should permit a more fluid
migration towards the newcomers. In fact, due to the reduction
in the timescales for the changeover, it will be more difficult for
“historic” Operators to implement retention activities for the
purpose of retaining the customers who have expressed their
desire to change Operator. Furthermore, since the service
provided on mobile telephony in most cases is based on the
use of prepaid SIM cards, by means of resolution No.
353/08/CONS dated 30 June 2008
“New deadlines for meeting
the obligation of the portability of the residual credit in the event
of transfer of the customers pursuant to resolution No.
416/07/CONS containing: “Intimation of mobile telephone
operators to meet the obligation of crediting the residual credit
to customers as per Article 1.3 of Italian Law No. 40/2007”
,
the Authority forced “historic” mobile telephone Operators (MNO)
and some newcomer virtual Operators (MVNO) to make the
service available within 10 months of notification of the ruling.
Market analysis
By means of separate resolutions (Resolution No. 133/08/CONS;
Resolution No. 145/08/CONS; Resolution No. 183/08/CONS;
Resolution No. 184/08/CONS; Resolution No. 324/08/CONS;
Resolution No. 325/08/CONS; Resolution No. 667/08/CONS),
AGCOM launched the new analysis procedures on the 7 markets
considered significant on the basis of the European directive
2007/879/EC
“relating to significant product and services
markets in the electronic communications sector which may
be subject to ex-ante regulation in pursuance of European
Parliament and Council directive 2002/21/EC which establishes
a common legislative framework for electronic communication
networks and services”
.
The analysis process involves:
•markets of services and products supplied to end customers
(retail markets);
•markets of elements necessary for operators which in turn
provide their services and products to end customers
(wholesale markets);
The figures (traffic/capacity/revenues) referring to the previous
three-year period, provided by all the Operators present within
the market, will contribute in observance of European Directive
2002/21/EC towards establishing whether a market is effectively
competitive and in this case to suspending the ex ante regulation
obligations, as already occurs under directive 2007/879/EC which
reduced the markets to be analyzed from 18 to 7 on the basis
of the results of previous market analysis.
New Numbering Plan in the telecommunications sectors and
implementing regulations
Under resolution No. 26/08/CIR dated 18 July 2008,
“Numbering plan in the telecommunications sector and
implementation regulations”
, the Authority considered it
necessary to see to the up-dating of the plan approved by
means of the previous resolution No. 9/03/CIR, partly on the
basis of that which emerged within the sphere of the supervisory
activities and with reference to the compliance of said plan
with the evolution of the market needs and the promotion of
the development and spreading of innovative services, as well
as the full interoperability of the services, the availability of the
numbering resources, their efficient allocation, and the
consumer protection requirements.
United Kingdom
The main regulatory activities introduced in the United Kingdom
by the British regulator OFCOM during 2008, can be summarized
as follows.
REPORT ON OPERATIONS
25