Ricoh 2005 Annual Report Download - page 7

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Striving for Further Growth
Our customers’ needs are becoming increasingly diversified,
and we cannot satisfy them all merely by providing ordinary
products and services. Additionally, the competition for
colorization and other solutions is fierce. However, the Ricoh
Group considers such market conditions as a great
opportunity to increase profits, because we possess the ability
and strength to cope with them.
In the 15th Mid-term Business Plan begun in April 2005,
three target areas were chosen after considering changes in the
market: printing, the emerging markets, and the industrial
field. The Ricoh Group must strengthen its competitive edge
by creating new value and developing highly efficient
management if it is to grow and develop in those areas. We
will put more effort into customer satisfaction and focus on
providing the following benefits to customers: Simplify
knowledge creation, Solutions that fit, and Harmony with the
environment. In addition, we will enhance our technological
capabilities in order to deliver the kind of products and
services that offer such value.
We aim to increase profitability by raising efficiency in every
business area through process renovation and by selecting and
focusing our businesses. We will aggressively invest profits in
our future growth and technology enhancement in order to
further increase our corporate value.
To achieve its vision of being No. 1 in the 21st century, the
Ricoh Group is committed to earning the trust of more
customers by providing them with new value through
business activities that contribute to higher productivity and
knowledge management at work, anytime, anywhere. We will
strive to achieve greater corporate value and sustainable
development while strengthening the relationship of trust
among all stake holders.
June 28, 2005
6
ANNUAL REPORT 2005
To Our Shareholders and Customers
To Our Shareholders
and Customers
Review of Operations
(General Information by Business Area)
Technology Corporate Social
Responsibility Environment Financial Section
Masamitsu Sakurai
Chairman of the Board, President and Chief Executive Officer