Navy Federal Credit Union 2010 Annual Report Download - page 8

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2010 Annual Report 11
2010 Annual Report 11
Navy Federal Credit Union
10
Whether on-the-go, in person, or
online, staying connected with you
remains one of our top priorities.
Y
EARS OF
A
CCOMPLISHMENTS
2001
4EasyStartSM IRA Certificate introduced
4Platinum credit cards launched
4Navy Federal ranked 4th nationally in a survey
assessing the reputation of financial institutions
by Harris Interactive and the Reputation Institute
2002
4Account Access Number introduced
4Closed $5.2 billion in mortgage loans
4Partnership with Enterprise® Car Sales established
2003
470th anniversary of Navy Federal
4100th branch opened in Fredericksburg, VA
4Field of Membership expanded to include the
entire Department of the Navy
4New Operations Center established in Pensacola, FL
4Partnership with CO-OP Network® provided
17,500 free ATMs
2004
4Navy Federal ranked among top 10 Visa®
Check Card issuers
4nRewards® credit card introduced
4Small Business Service program established
4Trust Services made available
2005
4HomeBuyers Choice mortgage introduced
4Visa Gift Cards available online and in branches
4Navy Federal proprietary ATMs surpassed 300
4CardGuard program introduced to protect against
online card fraud
2006
43 new checking accounts including Active Duty
Checking®, which features ATM rebates
4Navy Federal Online e-mail alerts for posting of
direct deposit, account balances, and statement
availability
4Single toll-free number introduced for access to
all services
2007
4Opened 34 new branches
4Hired 2,800 employees to improve service levels
4Assets reached $33 billion and membership
exceeded 3 million
4Active Duty Choice® mortgage introduced
4Free Web Bill Pay available
2008
4Over 16 million member calls answered
4Navy Federal ranked 78th in Fortune Magazine’s
“Best Places to Work”
4Field of Membership expanded to include the
entire Department of Defense
2009
4First Navy Federal ATM deployed in Africa at
Camp Lemonnier in Djibouti
4cashRewards card introduced
4Originated $6.4 billion in mortgage loans
4Received LEED (Leadership in Energy &
Environmental Design) Gold Certification for
the Pensacola Campus
2010
4Navy Federal Online Account Access subscribers
surpassed 3 million
4New mobile banking service enrollments
exceeded 360,000
480,000 members signed up for Optional Overdraft
Protection Service, launched in the 4th quarter