Napa Auto Parts 2002 Annual Report Download - page 13

and fluid power to provide industrial
automation solutions and products.
New Product Lines
Motion Industries’ product offering
now includes the most comprehensive
hydraulic and most complete pneumatics
products package available in today’s
marketplace with emphasis on both
systems and product replacement. An
enhanced pneumatic product inventory,
along with a strong technical support
offering, opens the door to new sales
opportunities.
To maintain its commitment as a full-
service distributor, offering systems and
total solutions to customers, Motion
Industries has expanded its product
offering to include a segment of general
industrial supply products through
Mi Industrial. Mi Industrial provides
mill supplies, safety supplies, janitorial
products, and hardware to existing
customers looking for convenience
and cost savings. This entire product
offering is available through Motion
locations and may also be purchased
online at www.MiIndustrial.com. Mi
Industrial specialists serve as divisional
resources for meeting this market need.
New Distribution Capabilities
Installation of the new Warehouse
Management System (WMS) was
successfully rolled out in two additional
U.S. distribution centers during 2002.
The new system was introduced to
automate the entire logistics process
through radio frequency-driven
receiving, picking, and cross-docking
at Motion Industries distribution
centers. Implementation has resulted
in increased efficiency and improved
customer service. Installation of the
WMS program in the remaining
U.S. distribution centers is anticipated
during 2003.
New Technology
Motion Industries leverages its
technology to provide solutions
for improved service and efficiency
through a centralized operating system
with real-time access to all transactions.
In recent years, traditional EDI and
customized e-procurement programs
for customers and suppliers have been
enhanced with a web-based procure-
ment site to simplify the automated
parts ordering process. In 2002, this site
was upgraded to add user functionality,
both supplier and customer, as well
as product research capabilities, and
access to a technical solutions database.
MiSupplierConnect links Motion
Industries to some of its high-volume
suppliers’ ERP systems to expedite
sourcing and delivery of non-stock or
special items. Orders can be directly
submitted from MiSupplierConnect,
with an open purchase order for the
requested parts. Users can determine
the status of supplier orders through
a combination of EDI order acknowl-
edgements, EDI advance ship notices,
and direct inquiries.
Another new offering for the customer
is Asset Repair Tracking (ART), an
electronic service that tracks items sent
out for repair. ART is designed to assist
with protection of customer assets and
ensure production efficiencies by man-
aging suppliers, providing single-source
accountability for the entire repair process,
and maximizing warranty coverage.
Technical Support and Training
One of the first in the industry to pro-
vide customers with technical specialists,
Motion leads the industry in its breadth
and level of technical expertise. Motion
Industries has over 220 hose, electrical,
and fluid power field specialists who
specialize in 24-hour solutions and on-
site product and system troubleshooting.
Specialist expertise ranges from failure
analysis to system design. Motion
Industries’ fluid power, mechanical
power, electrical power, and bearing
certified product experts have more
than 36,000 hours in formal classroom
and hands-on training.
The Motion Institute of Industrial
Education offers product training,
industry-specific process training,
industrial certification programs,
sales/management training, customized
and in-plant classes, and continuing
education classes. Motion Institute offers
12 classes that are college accredited
by the American Council on Education.
This wide range of training and sup-
port is another valuable way Motion
Industries creates competitive advantages
for its customers.
Motion Industries is committed to
providing new products that compli-
ment its traditional core products. The
Company continues to create innovative
new offerings designed to work in
tandem with existing best practices.
Through this pursuit of combining
proven strategies with effective solutions
and innovative ideas, Motion Industries
will retain its position as the leading
distributor of industrial replacement
parts – delivering the difference
24/7/365 through its people, products,
and process.
11
industrial parts group net sales
IN MILLIONS OF DOLLARS
98 99 00 01 02
2,009
2,156
2,343
2,234
2,246
industrial parts group sales
NET SALES BY SEGMENT