Exxon 2011 Annual Report Download - page 25

Download and view the complete annual report

Please find page 25 of the 2011 Exxon annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 52

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52

Other areas of our Downstream business have achieved significant cost efficiencies as well. For example, we are restructuring
our Fuels Marketing business model in the United States to utilize more capital-efficient and effective distribution channels,
thereby lowering costs. Fuels Marketing operating expenses have declined by nearly 25 percent since 2002. Our Lubes and
Specialties business has also gained efficiencies by consolidating customer service centers, rationalizing lube oil blend plants,
and streamlining product offerings while continuing to capture high-value growth opportunities.
EMPLOYING MANAGEMENT SYSTEMS
To help us achieve superior performance in all of our operations, we have developed management systems to cover the many
aspects of our business. These comprehensive global systems allow for effective implementation of best practices. Among
them is our Operations Integrity Management System (OIMS), which forms the cornerstone of our commitment to operational
excellence. OIMS establishes common worldwide expectations for assessing and controlling operational risks. It is applied to
all workers, all businesses, and in all countries. OIMS enables us to measure progress and ensures management accountability
for results. Compliance is evaluated on a regular basis to ensure consistency in approach and to identify opportunities for
improvement. OIMS provides us with a solid framework to achieve safe and reliable operations.
Comprehensive global management systems are applied in projects and operations around the world, including at our West Qurna I
project in Iraq (left) and at our Beaumont chemical plant in Texas (right).
Driver Operations Evaluation
Eric Whetstone • Whetstone Design
ofce: 214-583-6118 • cell:
Neil Hansen • Investor Relations
Exxon Mobil Corporation, Irving, TX
ofce: 972-444-1135 • cell:972-890-5469
fax: 972-444-1505
Carol Zuber-Mallison • ZM Graphics, Inc.
studio/cell: 214-906-4162 • fax: 817-924-7784
(c) 2012, ZM Graphics, Inc. Image can not be resold
white chart, which is then used as a
accurate. However, the color chart is
artwork buiilt by a human. Therefore, the
artwork, not JUST the data list.
Feb. 16, 2012
LAST FILE CHANGE MADE BY
S23A 11XOMSAR-
OIMSDiagram.ai
IN F&O ON PAGE
IN SAR ON PAGE
11
Management
Leadership,
Commitment,
and
Accountability
Operations
Integrity
Assessment
and
Improvement
2
Risk
Assessment
and
Management
3
Facilities
Design and
Construction
4
Information/
Documentation
Personnel
and Training
6
Operations
and
Maintenance
7
Management
of Change
8
Third-Party
Services
9
Incident
Investigation
and Analysis
Community
Awareness and
Emergency
Preparedness
1
!
?
5
10
OPERATIONS INTEGRITY MANAGEMENT SYSTEM (OIMS)
23