Earthlink 2015 Annual Report Download - page 6

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Table of Contents
Internet, along with data encryption and professional expertise, to securely connect customers' locations across networks; and Secure Wi-Fi and Analytics, which
provides customers private and public wireless networks at their locations and gathers business intelligence on customer activity. Direct Connect to major credit
card companies, Application Performance Optimization (Application Visibility and Control and Dynamic WAN Selection) and Cloud Express ensure application
performance and enable customers to create a Hybrid WAN environment and lay the foundation for an SD-WAN (Software Defined WAN) solution.
Voice Services. We offer a broad range of voice services to business customers, including Hosted Voice and Hosted Contact Center, which provides customers a
managed network solution which enables them to improve their end customers experience and eliminates their cost of purchasing and maintaining an on-premises
phone system; SIP Trunking, which provides an IP-based solution for customers that own and operate switching equipment on their own premises; integrated voice
and data solutions using IP-based connectivity over TI, cable or Ethernet; and local, long-distance and related features over traditional copper lines.
Security Services . We offer a broad range of managed security services and solutions that can mitigate risks and support the security and compliance requirements
of our customers. Our services include Threat Management and Defense, Security Diagnostics, Managed Firewalls, PCI Compliance Solutions and Secure Remote
Access.
Cloud Services . We offer a broad range of managed cloud services and solutions to help our business customers build the optimum cloud infrastructure for their
specific requirements. Our services include Managed Cloud and Managed Infrastructure.
Professional Services. We offer professional services to help customers design a right-sized WAN and implement the most cost effective, secure solutions for their
business. Our services include evaluating WAN, security and compliance needs; cloud migration; cloud vendor selection; and configuration of on-premises
equipment and systems. We also offer custom site surveys and quick location turn-up services.
Small Business
Internet Services. We offer a broad range of Internet services to small business customers tailored for the size and particular demands of their business. We offer a
full range of access types at speeds up to 1 gigabyte, e-mail account management and anti-virus protection.
Voice Services . We offer a broad range of voice services to small business customers, including local, long-distance and toll free over traditional copper lines and
hosted voice services.
Data Services . We offer data networking services to our small business customers designed to guarantee performance and security for businesses with multiple
locations. Services include MPLS and IPsec VPN.
Carrier/Transport
Wholesale Services . We provide a broad suite of facilities-based voice and data services to other communications carriers, to larger-scale providers of network
capacity and to other businesses. We offer wholesale local access services that include local loop access, integrated T1, Ethernet and MPLS service with a full
range of access solutions including T1, Ethernet, cable and DSL. Our customer include cloud service providers, inter-exchange carriers, wireless carriers, including
incumbent local exchange carriers (“ILECs”), competitive local exchange carriers (“CLECs”), ISPs, VoIP providers, resellers, content and social media providers
and cable companies.
Transport Services . We offer network transport services to communication service providers, carriers and content and media and application providers. Services
include Lit Wave Transport, Private Line, Dark Fiber and Managed Transport that allow our customers to transport the traffic of their end-user or wholesale
customers across our unique local and intercity backbone network including bandwidth speeds ranging from 1.5Mbps to 8Tbps.
Consumer Services
Internet Access Services. We offer dial-up and high-speed Internet access with a variety of content and features. We provide high-speed access services over cable
and DSL at various speeds. Availability for these services depends on the service provider.
Value-Added Services. We offer ancillary services sold as add-on features to our Internet access services, such as security products, premium email only, home
networking and email storage, among others. We offer free and fee-based value-added services to both subscribers and non-subscribers. We also generate
advertising revenues on our online properties and search revenues through paid placements for searches, powered by the Google TM search engine.
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