Computer Associates 2013 Annual Report Download - page 18

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•In December 2012, our Board of Directors elected Michael P. Gregoire as the Company’s Chief Executive Officer and
a member of its Board of Directors, effective January 7, 2013. Mr. Gregoire succeeded William E. McCracken who left
the Company’s Board, effective January 7, 2013, and retired from CA Technologies, effective March 31, 2013.
•In October 2012, we introduced an enhanced CA Nimsoft Monitor with advanced network flow analysis, enabling
customers to visualize their Internet Protocol traffic in ways that can assist them in optimizing application service levels.
•In September 2012, we introduced a new version of CA Infrastructure Management, the cornerstone of our unified
management solution that enables customers to resolve performance problems faster and reduce costs.
•In September 2012, the Company was named as a component of the Dow Jones Sustainability Indexes World Index and
North America Index for the second consecutive year, in addition to placing fifth out of 500 in Newsweek’s 2012 Green
Rankings of U.S. companies.
•In April 2012, we established a new CA Global Partner Program that provides an expanded set of benefits to support
partners’ evolving business models and includes next-generation mainframe modernization solutions to help customers
reduce costs and increase efficiency.
(b) Financial Information About Segments
The internal reporting used by our Chief Executive Officer for evaluating segment performance and allocating resources is
based on the disaggregation of our operations into three operating segments: Mainframe Solutions, Enterprise Solutions and
Services.
Our Mainframe Solutions and Enterprise Solutions segments comprise our software business organized by the nature of our
software offerings and the platform on which the products operate. The Mainframe Solutions segment products help
customers and partners transform mainframe management, gain more value from existing technology and extend mainframe
capabilities. Our Enterprise Solutions segment consists of various product offerings, including service assurance, security
(identity and access management), service and portfolio management and application delivery. The Services segment
comprises implementation, consulting, education, training and support services. These services include those directly related
to our mainframe solutions and enterprise solutions.
Refer to Note 17, ‘‘Segment and Geographic Information,’’ in the Notes to the Consolidated Financial Statements for
financial data pertaining to our segment and geographic operations.
(c) Narrative Description of the Business
We are a leading provider of enterprise IT management software and solutions. We help customers maximize their existing
technology investments and recognize the potential of new technology to drive innovation. We transform IT to simplify
complexity, free up resources and focus on service quality. We also secure IT to reduce the risk of improper access and
fraud. We do this across our customers’ choices of platforms — from mainframe and distributed to virtual, cloud and
mobile, and across technologies and vendors.
We call this approach to IT transformation CA Technologies Business Service Innovation. It allows us to deliver solutions
across the complete service lifecycle, which ranges from portfolio planning and service modeling in pre-production to service
assembly, automation, assurance and management in production. This specialized customer-centric and practical approach
helps customers manage and maintain IT systems and deliver new, innovative services with speed and agility, while bridging
the gap between what businesses want to compete more effectively and what IT can deliver.
Organizations are looking to IT to gain a competitive edge through faster delivery of products, services and applications,
new customer acquisition, and agile responses to market change. To achieve these desired business outcomes, many
organizations are improving the efficiency and availability of their IT resources and applications by: adopting server
virtualization and cloud computing; delivering an experience that embraces social media and the proliferation of smart
devices; leveraging application development and IT operations to speed application release cycles; and looking at the
flexibility inherent in the variety of Software-as-a-Service (SaaS) offerings available in the market. Server virtualization lets
users run multiple virtual machines on each physical machine. Cloud computing is a shared pool of computing resources
that can be accessed, configured and used as needed. Smart devices include mobile and fixed devices with Internet
connectivity that are redefining the IT perimeter. With SaaS, customers can obtain software on a subscription-based
‘‘pay-as-you-go’’ model.
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