Computer Associates 2010 Annual Report Download - page 18

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With respect to licenses sold for our mainframe products, we offer our customers the right to receive unspecified future
software products for no additional fee, and we include maintenance during the term of the license. With respect to licenses
sold for most of our distributed products, we do not offer our customers unspecified future software products and do not
always include maintenance with the license sale. For a description of our revenue recognition policies, refer to Note 1,
“Significant Accounting Policies,” in the Notes to the Consolidated Financial Statements.
Competition
The enterprise information technology business is highly competitive and is marked by rapid technological change, the steady
emergence of new companies and products, evolving industry standards and changing customer needs. We compete with
many established companies in the markets we serve. Some of these companies have substantially greater financial,
marketing, and technological resources, broader distribution capabilities, earlier access to customers, and a greater opportunity
to address customers’ various information technology requirements than we do. These factors may at times provide some of
our competitors with an advantage in penetrating markets with their products.
We also compete with many smaller, less established companies that may be able to focus more effectively on specific
product areas or markets. Because of the breadth of our product portfolio, we have competitors who may only compete with
us in one product area and other competitors who compete across most or all of our product portfolios. Competitive
differentiators include, but are not limited to: industry vision, performance, quality, breadth of product offerings, expertise,
integration of products, brand name recognition, price, functionality, customer support, frequency of upgrades and updates,
manageability of products and reputation. Some of our key competitors are IBM, HP, Oracle, BMC and Symantec.
We believe that we are well positioned and have a unique competitive advantage in the marketplace for a number of reasons:
•The breadth and quality of our products, and their ability to integrate with existing customer technology investments. Our
products manage IT in most environments — from mainframe and physical to virtual and cloud. As new technologies are
introduced, we continue to pursue integration to help customers see how the different elements of IT — hardware,
software and staff — work together to deliver a service to the business.
•The depth of our technical expertise, and our commitment to open standards and innovation.
•Our independence, which means we do not have a preferred hardware, software or operating system platform agenda.
•Our ability to work with customers from planning through implementation, helping them quickly realize value from our
technology.
•Our ability to offer products that are modular, open and integrated so that customers can use our products at their own
pace individually or in combination with their existing technology.
•Our corporate strategy that invests for growth in future IT management markets and opportunities, including key growth
areas of virtualization and cloud computing.
•Our financial stability, cash flow, and profitability which provide us with competitive advantages over our smaller
competitors, with respect to our ability to enter new and emerging markets. We have the ability to invest in research and
development for future IT management markets and acquire key emerging market players to speed time-to-market in new
growth areas.
Employees
The table below sets forth the approximate number of employees by location and functional area as of March 31, 2010:
LOCATION FUNCTIONAL AREA
EMPLOYEES AS OF
MARCH 31, 2010
EMPLOYEES AS OF
MARCH 31, 2010
Corporate headquarters 1,800 Professional services 1,100
Support services 1,600
Other U.S. offices 5,700 Selling and marketing 3,900
General and administrative 2,400
International offices 6,300 Product development 4,800
Total 13,800 Total 13,800
As of March 31, 2010, and 2009, we had approximately 13,800 and 13,200 employees, respectively.
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