Anthem Blue Cross 2015 Annual Report Download - page 3

3Anthem 2015 Annual Report
Anthem remains focused on generating value for our customers and shareholders by expanding access,
safeguarding affordability, improving quality and creating a more simplified and personalized health care
experience for consumers. In 2015, we made meaningful progress on each of these fronts.
In terms of access, our goal is to help as many consumers as
possible get and stay covered so they receive the care they
need, when and where they need it. Our affiliated health plans
deployed a diverse portfolio of products and services, and
increased our membership by 1.1 million members, or 2.9 per-
cent,
over 2014. We now proudly serve more than 38.6 million
members through individual and employer-sponsored plans and
through the Medicare, Medicaid and Federal Employee Health
Benefits programs. When you add in the members served by our specialty businesses and family of sub-
sidiary companies, our work is directly and positively impacting the health of more than 72 million
Americans nationwide.
Affordability remains a key priority for our health care system, and Anthem is committed to being an
unwavering steward of health care affordability for our customers across all business lines. Drawing on a
foundation of industry-leading analytic capabilities and the insights gained from the more than 700 mil-
lion claims we process annually, our plans are managing the cost of care at both the individual and pop-
ulation levels. Last year, our plans deployed new approaches to health condition monitoring and
management, we enhanced our fraud and abuse detection and recovery activities, optimized provider
contracts and drug formularies, and honed in on clinical approaches like our AIM Specialty Health sub-
sidiary’s specialty management capabilities and our catalog of care management programs. At the end of
2015, we achieved a cost of care savings of more than $1.4 billion through these and other initiatives.
We also built on our positive momentum and continued to launch innovative provider collaboration
models to improve the quality of care and health outcomes of plan members. We maintain the industry’s
largest footprint of collaborative relationships with more than 55 percent of our total spend tied to bet-
ter quality and better outcomes for health plan members. And our plans are actively evolving these
relationships into true value-based partnerships with providers through shared risk, information, and
decision-making and shared accountability and reward for improving member health.