Amtrak 2010 Annual Report Download - page 15

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Gauging Our EHS Sustainability Performance
Amtrak EHS Annual Report 2010 | 14
Confidential Close Call Reporting System (C3RS)
C3RS is a Federal Railroad
Administration (FRA) pilot project
to improve operational safety
practices. It is a voluntary
partnership between the FRA,
Amtrak, the Brotherhood of
Locomotive Engineers and
Trainmen (BLET), and the United
Transportation Union (UTU).
Pictured above is the Amtrak West C3RS Peer Review Team
The purpose of the project is to improve the safety of railroad operations by
providing a voluntary, confidential method of reporting close calls that
might have otherwise gone unreported and/or resulted in discipline. A close call
can be defined as a situation or incident that has the potential for more serious
consequences. To ensure all reported close call events remain anonymous, the
National Aeronautics and Space Administration (NASA) provides third-party
oversight of the program and serves as the owner of all data reported by Amtrak
employees.
The Amtrak EHS department helped in initiating the C3RS pilot program during the
past year by helping to establish the necessary labor/management agreements;
creating and staffing both the East and West Peer Review Teams (PRTs); and
facilitating training for the teams in operating protocols and multi-cause incident
analyses, which is led by FRA and the John A. Volpe National Transportation
Systems Center in Cambridge, MA. Each 10-member PRT will be led by two EHS
Senior Safety Coordinators. The C3RS Program became operational in the East
on February 1, 2011, and on February 22, 2011 in the West.
Close call information voluntarily reported by workers helps make the work
environment safer and healthier for everyone. The information provided will enable
Amtrak to identify factors that contribute to accidents or injuries and to correct
these problems before they result in harm. Additionally, it will also contribute to
improved productivity through reductions in time lost from injuries and decrease
potential damages to railroad property and the environment.
NASA has developed a close call report that requests information about the date,
time, location, contributing factors, actions taken, and potential consequences of
an event, along with any other information necessary to fully describe the event or
perceived safety problem. Employees complete the report form, either paper or