American Home Shield 2003 Annual Report Download - page 6

Download and view the complete annual report

Please find page 6 of the 2003 American Home Shield annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 66

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66

4   ServiceMaster
Message from the Chairman
 
We are committed to excellence in governance. All of my colleagues
on our Board of Directors are independent. We reviewed and
revised our Corporate Governance Principles. We strengthened the
authorities of our Audit and Finance Committee, our Compensation
and Leadership Development Committee, and our Governance and
Nominating Committee. We updated our Code of Conduct and
made our compliance helpline available 24 hours a day, every day
of the year. Our Governance and Nominating Committee Report
in our proxy statement describes many of our other corporate
governance activities.
We also welcomed three new directors in 2003. They are:
John Carl, who retired in 2002 as Senior Vice President and Chief Financial Officer of Allstate
Insurance Company
Roberto Herencia, President, Banco Popular North America and Executive Vice President and Head
of North America Operations for Popular, Inc.
Betty Jane Scheihing, Senior Vice President,Arrow Electronics, Inc.
In September, we mourned the loss of Carlos Cantu, who died at the age of 69. Carlos came to ServiceMaster in
1986, and eight years later he became the fifth Chief Executive Officer in our history, leading us through some of
the strongest growth and greatest increases in shareholder value our Company has ever experienced. Carlos also
served as Senior Chairman of the Board before retiring in 2003. Carlos was a friend and mentor to many members
of our current leadership team, and added his own chapter to the legacy of servant leadership in the world.
Jonathan P. Ward, Chairman & CEO
Jonathan P. Ward, Chairman & CEO (right),
Ernest J. Mrozek, President & CFO (left)