Aetna 2007 Annual Report Download

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The Difference We Make
AETNA
ANNUAL REPORT 2007

Table of contents

  • Page 1
    The Difference We Make AETNA ANNUAL REPORT 2007

  • Page 2
    ... charge and acquisition-related software charge from operating expenses as discussed in Note 1 above. 2 The foregoing financial information should be read in conjunction with the financial statements and related notes as presented in Aetna's 2007 Annual Report, Financial Report to Shareholders.

  • Page 3
    ... constituencies: â- To our members and customers: We are providing innovative products and services - and peace of mind - to meet their specific needs. To the communities where we live and work: We have a substantive and proactive view of corporate social responsibility, which includes thought...

  • Page 4
    ... last year's annual report that when we looked back on 2007, we would be able to say that Aetna made a difference for millions of people and enhanced the value of our company. In this year's report, I am pleased to highlight some of the ways that was accomplished by our 35,000 talented employees. 2

  • Page 5
    ... as a respected leader and brand in our industry. In fact, we recently topped Fortune magazine's 2008 Most Admired Companies list among health care insurance and managed care companies. I believe this ranking is a tribute to the quality and hard work of our employees. The difference we made for...

  • Page 6
    ...Consumer-directed health plans membership increased to 994,000 members at the end of 2007, up 47 percent from 2006. We are working with others to reach underserved populations on a broader scale: â- In 2007, we began working with AARP and the HR Policy Association to offer affordable medical bene...

  • Page 7
    ... initiatives - the expansion of online quality and price transparency tools and information as well as the introduction of our CareEngine-powered Personal Health Record - Aetna's leaders and I have been actively involved in policy discussions with key business groups, Congress, governors and state...

  • Page 8
    ... the U.S. health care system. The plan has been very well received in many different forums and among various constituencies because it provides common ground for how we can achieve universal coverage, increase the affordability of health insurance and health care, strengthen consumer choice and...

  • Page 9
    ...steps to support the To Your Health! framework. For example, we recently called on Aetna's U.S.-based suppliers to offer their domestic employees access to health care benefits. We believe offering health care coverage is every employer's corporate social responsibility. No single person or group...

  • Page 10
    ... expansions Growing at home and abroad Aetna's acquisitions in 2007 look to a future in which Aetna is able to make a difference in new and unique ways. Aetna's vision for a healthier future extends from the smallest corners of our cities and towns, to a world away in places such as Shanghai. 8

  • Page 11
    ... group health plans or employers in Arizona and Delaware. Schaller Anderson provides medical management services in Maine and Arizona, and care management services in New Hampshire. Goodhealth Worldwide On October 1, 2007, Aetna completed its acquisition of London-headquartered Goodhealth Worldwide...

  • Page 12
    ..., and through the tools and resources members need to take charge of their health. We put the people who use our services at the center of everything we do. As our member stories illustrate, this focus is helping our members be more engaged in their health care and go a long way toward achieving...

  • Page 13
    ... online programs through Aetna's Simple Steps To A Healthier Life® program. "I recently bought my first pair of size 8 jeans, which was a great feeling," she said. "And at my annual physical exam, my primary care physician officially noted in my medical records that obesity was a past medical...

  • Page 14
    ...care team are a model for how services to the elderly can be provided nationwide, according to nurse consultant Judy Swanson, the Zamoras' case manager. Mercy Care is administered by Schaller Anderson - an Aetna company that is a leading provider of health care management services for Medicaid plans...

  • Page 15
    ... he needed us, which is what I do for members every day." - Jennifer Fisher, Aetna nurse case manager James Nichols, Software Engineer Tulsa, Oklahoma When Aetna member James Nichols was told he would need bowel resection surgery to fix a small perforation in his colon, his thoughts turned to his...

  • Page 16
    ... of social responsibility Being a positive force for change in the communities where our customers and employees live and work is an important part of who we are. In 2007, the difference we made was especially evident in the many communities where we funded initiatives to improve local health care...

  • Page 17
    ... Fortune 500 Companies," helping to reduce vehicular pollution. Funding healthier communities Aetna has a long history of helping to build healthier communities across the country through its philanthropic initiatives and volunteer activities. In 2007, Aetna employees logged more than 295,000 hours...

  • Page 18
    ...system As a health care company, Aetna believes it has a pressing social responsibility to help transform the health care system. We are determined to be a positive force for change. In 2007, we introduced our detailed 10-point proposal to help spur meaningful change. You can read about our plan by...

  • Page 19
    ... of Columbia. Aetna also has expanded access to its CareEngine® -powered Personal Health Record to include Aetna Individual Advantage PlanSM members in 24 states. Through our secure member website, members have around-the-clock access to their medical records in one secure, online location. These...

  • Page 20
    ... aid of their fellow citizens at home and abroad. Our archives contain rich details of stories, service and sacrifice by Aetna's military veterans. Among the images in Aetna's archives are these photos of employees who served in WWI, WWII and the Korean War. These veterans represent all branches of...

  • Page 21
    ..., Aetna has enhanced its military leave policies on three occasions so that our employee veterans would not worry about how to provide for their families or meet their financial obligations. We are proud to have been recognized during 2007 as a "Five-Star Employer" by the group Employer Support for...

  • Page 22
    ... the people who use our services. By putting them at the center of everything we do, we have continued to produce great accomplishments, year after year, and deliver strong financial results for our shareholders. Stock chart reï¬,ects actual performance in 2007. Past performance is not necessarily...

  • Page 23
    ... operations, net of tax Net income Earnings per common share: Basic: Income from continuing operations... 2007 2006 2005 The foregoing financial information should be read in conjunction with the financial statements and related notes as presented in Aetna's 2007 Annual Report, Financial Report to...

  • Page 24
    ....9 $47,626.4 2007 2006 188.8 10,138.0 (288.4) 10,038.4 $50,724.7 366.2 9,404.6 (625.7) 9,145.1 $47,626.4 The foregoing financial information should be read in conjunction with the financial statements and related notes as presented in Aetna's 2007 Annual Report, Financial Report to Shareholders...

  • Page 25
    ...32.2) 18.7 72.4 (16.1) 204.4 94.1 (44.2) (32.3) 22.6 - - 2007 $ 1,831.0 2006 $ 1,701.7 2005 $ 1,573.3 The foregoing financial information should be read in conjunction with the financial statements and related notes as presented in Aetna's 2007 Annual Report, Financial Report to Shareholders. 23

  • Page 26
    Board of Directors Board of Directors (left to right): Edward J. Ludwig; Ellen M. Hancock; Jeffrey E. Garten; Betsy Z. Cohen; Earl G. Graves; Roger N. Farah; Ronald A. Williams; Joseph P. Newhouse; Frank M. Clark; Barbara Hackman Franklin; Molly J. Coye, M.D.; Gerald Greenwald. 24

  • Page 27
    ..., Dickinson and Company Joseph P. Newhouse John D. MacArthur Professor of Health Policy and Management Harvard University Ronald A. Williams Chairman and Chief Executive Officer Aetna Inc. William J. Casazza Senior Vice President and General Counsel Margaret M. McCarthy Chief Information Officer...

  • Page 28
    ..., Hartford, CT 06156. Corporate Headquarters 151 Farmington Avenue Hartford, CT 06156 Phone: 860-273-0123 Stock Exchange Listing Aetna's common shares are listed on the New York Stock Exchange ("NYSE"). The NYSE symbol for the common shares is AET. As of January 31, 2008, there were 10,579 record...

  • Page 29
    ... Program: Click "buy stock direct" and search by ticker symbol "AET" to view or print the plan materials and/or to open a new shareholder account completely online. Other shareholder inquiries Office of the Corporate Secretary Aetna Inc. 151 Farmington Avenue, RW61 Hartford, CT 06156-3215 Phone...

  • Page 30
    ... record of diversity and corporate social responsibility. The National Committee for Quality Assurance - Awarded Aetna the 2007 Recognizing Innovation in Multicultural Health Care Award for the company's Breast Health Ethnic Disparity Initiative. The National Business Group on Health - Named Aetna...

  • Page 31
    ... ANNUAL REPORT Aetna en Español Website Aetna in 2007 launched a website that provides our Spanish-speaking constituents with access to information, tools and services to make informed health care decisions and learn more about healthful living, wellness and prevention. www.aetna.com/espanol...

  • Page 32
    10% Cert no. SW-COC-1215 31.05.900.1-07