Waste Management 2013 Annual Report Download - page 95

The table below shows the total revenues (in millions) contributed annually by our Solid Waste and
Wheelabrator businesses, in the three-year period ended December 31, 2013. More information about our results
of operations is included in Note 21 to the Consolidated Financial Statements and in Item 7. Management’s
Discussion and Analysis of Financial Condition and Results of Operations, included in this report.
Years Ended December 31,
2013 2012 2011
Solid Waste ............................................ $13,477 $13,056 $12,998
Wheelabrator ........................................... 845 846 877
Other .................................................. 2,185 2,106 1,534
Intercompany ........................................... (2,524) (2,359) (2,031)
Total ................................................ $13,983 $13,649 $13,378
The services we provide include collection, landfill (solid and hazardous waste landfills), transfer, operation
of waste-to-energy facilities and independent power production plants, recycling and resource recovery and other
services, as described below. The following table shows revenues (in millions) contributed by these services for
each of the three years presented:
Years Ended December 31,
2013 2012 2011
Collection .............................................. $ 8,513 $ 8,405 $ 8,406
Landfill ................................................ 2,790 2,685 2,611
Transfer ............................................... 1,329 1,296 1,280
Wheelabrator ........................................... 845 846 877
Recycling .............................................. 1,447 1,360 1,580
Other .................................................. 1,583 1,416 655
Intercompany ........................................... (2,524) (2,359) (2,031)
Total ................................................ $13,983 $13,649 $13,378
Collection. Our commitment to customers begins with a vast waste collection network. Collection
involves picking up and transporting waste and recyclable materials from where it was generated to a transfer
station, material recovery facility (“MRF”) or disposal site. We generally provide collection services under one
of two types of arrangements:
‰For commercial and industrial collection services, typically we have a three-year service agreement. The
fees under the agreements are influenced by factors such as collection frequency, type of collection
equipment we furnish, type and volume or weight of the waste collected, distance to the disposal facility,
labor costs, cost of disposal and general market factors. As part of the service, we provide steel containers
to most customers to store their solid waste between pick-up dates. Containers vary in size and type
according to the needs of our customers and the restrictions of their communities. Many are designed to
be lifted mechanically and either emptied into a truck’s compaction hopper or directly into a disposal site.
By using these containers, we can service most of our commercial and industrial customers with trucks
operated by only one employee.
‰For most residential collection services, we have a contract with, or a franchise granted by, a
municipality, homeowners’ association or some other regional authority that gives us the exclusive right
to service all or a portion of the homes in an area. These contracts or franchises are typically for periods
of three to six years. We also provide services under individual monthly subscriptions directly to
households. The fees for residential collection are either paid by the municipality or authority from their
tax revenues or service charges, or are paid directly by the residents receiving the service.
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