Tiscali 2008 Annual Report Download - page 35

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down with respect to the EUR 29 in 2007 due to greater
competitive pressure and the negative impact of the
Euro/Sterling exchange rate.
Revenues by business segment
Operational Income Statement of the Group
EUR (Mln) 31.12.2008 31.12.2007
Revenues 983.6 883.1
Access revenues 547.8 550.0
of which: ADSL 496.4 471.9
Voice revenues 335.3 228.9
of which: dual play (traffic component) 121.3 125.5
Revenues from business services 44.1 40.5
Revenues from media and value added services 46.1 50.2
Other revenues 10.3 13.5
Gross Operating Margin (Gross Margin) 454.2 408.4
Internet access
This segment, which includes revenues from broadband (ADSL)
and narrowband (dial-up) internet access services and the flat
component of the bundled proposals, generated revenues
during the year of EUR 547.8 million, representing around
55.7% of the Group’s total revenues during the year, in line
with the figure for the same period in 2007 (EUR 550 million).
The customer base for ADSL services, relating to 2008, numbered
more than 2.3 million users (of which over 1.2 million direct), in
line with the figure for the previous year. Direct LLU users
increased by 32.6% during the year, passing from EUR 974
thousand in 2007 to over 1.3 million at 31 December 2008.
Evolution of the customer base – Group
(000) 31.12.2008 31.12.2007
ADSL customers 2,354.0 2,382.7
of which: LLU 1,292.1 974.2
Narrowband and voice customers 589.9 1,085.6
Dual play customers 1,072.8 959.2
Voice
The voice segment includes both the traditional telephone
service and the component of the variable traffic generated by
voice services on IP offered in joint mode with internet access.
In terms of revenues, during 2008, these services generated
around 47% more than in 2007. In absolute value, voice
revenues during 2008 amounted to EUR 335.3 million,
compared with EUR 228.9 million in 2007. Out of total voice
revenues, EUR 121.2 million concerns the voice traffic
components generated by VoIP services.
Business services
Revenues from business services (VPN, housing, hosting
services, domains and leased lines), excluding those pertaining
to access and/or voice products for the same customer base
which are included in their respective business segments,
amounted in 2008 to EUR 44.1 million (a 9% increase over
the EUR 40.5 million of 2007).
Media and value added services
During 2008, the revenues of the media and value added services
segment (deriving from direct and indirect advertising by means
of commercial agreements with search engines) amounted to
EUR 46.1 million, down with respect to the previous period (EUR
50.2 million) due to the reduction in the advertising market. This
business line does not include the revenues deriving from the
sale of contents (such as video on demand in the IPTV services)
revenues classified in the ‘access’ line.
REPORT ON OPERATIONS
34
SOURCE: TISCALI
FIG. 4.10 - BREAKDOWN OF REVENUES BY BUSINESS LINE AND ACCESS
MODE 3
63% BBAND AND VOIP
22% VOCE
5% MEDIA
5% DIAL UP
1% OTHER
4% B2B
3. THE GRAPH DISCLOSES A BREAKDOWN BY BUSINESS LINE WHICH GROUPS TOGETHER THE DUAL PLAY REVENUES WITH BROADBAND.
SOURCE: TISCALI
FIG. 4.11 - EVOLUTION OF THE RETAIL ARPU DURING THE YEAR (EUR)
28 26 29 26
FY 2008 FY 2007
Arpu BB Arpu BB+NB