Telstra 2009 Annual Report Download - page 9
Download and view the complete annual report
Please find page 9 of the 2009 Telstra annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.`Saaa^OV]^\KMYW
-:,=/
:1/4=0.?:=>
8^7TaTYR^_ZYPUZTYPO?PW^_]LL^YZYPcPN`_TaPOT]PN_Z]TY9ZaPXMP]
LYObL^L[[ZTY_POL^.SLT]XLYZY#8Ld$>SPT^_SP
.SLT]XLYZQ_SP9ZXTYL_TZYLYO9-9.ZXXT__PP^LYOLXPXMP]
ZQ_SP=PX`YP]L_TZY,`OT_LYO?PNSYZWZRd.ZXXT__PP^
0c[P]TPYNP%8^7TaTYR^_ZYPSL^LOPR]PPTYLNNZ`Y_TYRLYOSL^
SPWO^PaP]LWÉYLYNPLYORPYP]LWXLYLRPXPY_]ZWP^[]POZXTYLY_Wd
TY_SPXPOTNLWOPaTNP^^PN_Z]8^7TaTYR^_ZYPbL^_SP.STPQ0cPN`_TaP
ZQ.ZNSWPL]7TXT_PO$$
/T]PN_Z]^ST[^ZQZ_SP]WT^_PONZX[LYTP^»N`]]PY_%
/T]PN_Z]8LN\`L]TP-LYV7TXT_PO8LN\`L]TP2]Z`[7TXT_PO
"LYOBZ]WPd;L]^ZY^7_O"
/T]PN_Z]^ST[^ZQWT^_PONZX[LYTP^»[L^__S]PPdPL]^%9TW
:_SP]%
.`]]PY_%1`_`]P/T]PN_TZY^4Y_P]YL_TZYLW;_d7_O"&8PXMP]
9Pb>Z`_SBLWP^4YYZaL_TZY.Z`YNTW"LYO_SP=ZdLW4Y^_T_`_TZY
ZQ,`^_]LWTL$
1Z]XP]%.SLT]XLY.>4=:!&.SLT]XLYLYO/T]PN_Z],`^_]LWTLY
-`^TYP^^1Z`YOL_TZY &/T]PN_Z]2ZZOXLY1TPWOP]7_O
=`]LW;]P^^7TXT_PO8LN\`L]TP2]LO`L_P>NSZZW
ZQ8LYLRPXPY_;_d7_O"#LYO>dOYPd4Y^_T_`_P$$#
8PXMP]/P[L]_XPY_ZQ,NNZ`Y_TYRLYO1TYLYNP,OaT^Z]d-ZL]O
8LN\`L]TP@YTaP]^T_d-`^TYP^^4YO`^_]d3TRSP]0O`NL_TZY.ZWWLMZ]L_TZY
.ZXXT__PP-430..LYO1POP]LW2ZaP]YXPY_À^9L_TZYLW4YYZaL_TZY
>d^_PX=PaTPb;LYPW##
8].Z`^TY^UZTYPO?PW^_]LL^LYZYPcPN`_TaPOT]PN_Z]TY9ZaPXMP]
!3PT^LXPXMP]ZQ_SP9ZXTYL_TZYLYO=PX`YP]L_TZY
.ZXXT__PP^
0c[P]TPYNP%8].Z`^TY^SL^XZ]P_SLY!dPL]^Pc[P]TPYNPL^LNZX[LYd
OT]PN_Z]8].Z`^TY^bL^[]PaTZ`^Wd_SP.SLT]XLYZQ2PZ]RP;L__P]^ZY
,`^_]LWTLLYOT^LQZ]XP]/T]PN_Z]ZQ;`MWT^STYRLYO-]ZLONL^_TYR7TXT_PO
_SP>PaPY9P_bZ]V3Zd_^.TYPXL^R]Z`[LYO98=Z_S^NSTWO>ZY^
7TXT_PO3PbL^_SPÉ]^_.STPQ0cPN`_TaPZQ:[_`^AT^TZYLYOMPQZ]P_SL_
SPWOLY`XMP]ZQPcPN`_TaP[Z^T_TZY^L_2PZ]RP;L__P]^ZYTYNW`OTYR.STPQ
0cPN`_TaPZQ2PZ]RP;L__P]^ZY,`^_]LWTL
/T]PN_Z]^ST[^ZQZ_SP]WT^_PONZX[LYTP^»N`]]PY_%9TW
/T]PN_Z]^ST[^ZQWT^_PONZX[LYTP^»[L^__S]PPdPL]^%
/T]PN_Z]4Y^`]LYNP,`^_]LWTL2]Z`[7_O"
:_SP]%
1Z]XP]%.SLT]XLY.`]P.LYNP],`^_]LWTL"?SP>_L]WTRS_
1Z`YOL_TZY$##$$LYO8`^P`XZQ.ZY_PX[Z]L]d,]_$$$$&
/T]PN_Z]2WZMP4Y_P]YL_TZYLW7TXT_PO>dOYPd?SPL_]P
.ZX[LYd7_O$$$$!>_2PZ]RP1Z`YOL_TZY7_O$#$$$ LYO
?SP>XT_S1LXTWd$##$$&;]P^TOPY_?SP>SZ]P1Z`YOL_TZY7_O
$$$$
8].Z`^TY^bL^[]PaTZ`^WdLNZY^`W_LY__ZLQZ]XP];]TXP8TYT^_P]
8]8LNPVUZTYPO?PW^_]LL^LYZYPcPN`_TaPOT]PN_Z]TY9ZaPXMP]
3PT^LXPXMP]ZQ_SP,`OT_LYO9ZXTYL_TZY.ZXXT__PP^LYO
T^.SLT]XLYZQ_SP=PX`YP]L_TZY.ZXXT__PP
8]8LNPVSL^LOaT^POSPbTWWYZ_^_LYOQZ]]PPWPN_TZYL__SP,YY`LW
2PYP]LW8PP_TYRZY9ZaPXMP]$
0c[P]TPYNP%8]8LNPVSL^L^_]ZYRMLNVR]Z`YOTYNZ][Z]L_P
RZaP]YLYNPLYOSL^SLOLWZYRL^^ZNTL_TZYbT_S_SPÉYLYNPLYO
TYaP^_XPY_TYO`^_]d3T^QZ]XP]]ZWP^TYNW`OP!dPL]^L^1Z`YOTYR
8LYLRTYR/T]PN_Z]LYO.STPQ4YaP^_XPY_:QÉNP]LYO^`M^P\`PY_Wd
.SLT]XLYZQ.Z`Y_d4YaP^_XPY_8LYLRPXPY_7_O
/T]PN_Z]^ST[^ZQZ_SP]WT^_PONZX[LYTP^»N`]]PY_%
/T]PN_Z]BP^QL]XP]^7_O
/T]PN_Z]^ST[^ZQWT^_PONZX[LYTP^»[L^__S]PPdPL]^%
/T]PN_Z]7TaTYR.PWW?PNSYZWZRTP^7TXT_PO!"
:_SP]%
.`]]PY_%.SLT]XLY>`^_LTYLMWP4YaP^_XPY_=P^PL]NS4Y^_T_`_P;_d7_O
=LNTYR4YQZ]XL_TZY>P]aTNP^,`^_]LWTL;_d7_O"LYO:]NSL]O
1`YO^7_O"&/T]PN_Z]:]NSL]O.L[T_LW4YaP^_XPY_^7_O$LYO
?SZ]Z`RSM]PO?]LTYP]^>P]aTNP.PY_]P7_O$&8PXMP]4YaP^_XPY_
.ZXXT__PPZQ@YT^`[P]7_O2WZMLW=P^PL]NS,OaT^Z]d.Z`YNTWZQ2WL^^
7PbT^.Z77.LYO88.,OaT^Z]d-ZL]O&ATNPNSLT]XLY>_LYOL]O^
,OaT^Z]d.Z`YNTWZQ_SP4Y_P]YL_TZYLW,NNZ`Y_TYR>_LYOL]O^-ZL]O
1Z]XP]%8PXMP].PY_]PQZ]0dP=P^PL]NS,`^_]LWTL7_O
$$!LYO.SLT]XLY&8PXMP]1TYLYNTLW=P[Z]_TYR
.Z`YNTW1=.LYO.SLT]XLY"&.SLT]XLYLYO
/T]PN_Z]4::13ZWOTYR^7_O&/T]PN_Z]1LXZTNP?PNSYZWZRd
;_d7_OAP]_Pc.L[T_LW;_d7_O!&LYOBTWWTLX^ZY
.ZXX`YT_d7PLOP]^ST[;]ZR]LX7TXT_PO"&ATN_Z]TLY
.Z`YNTWWZ],`^_]LWTLY4Y^_T_`_PZQ.ZX[LYd/T]PN_Z]^"&
8PXMP]9PbEPLWLYO,NNZ`Y_TYR>_LYOL]O^=PaTPb-ZL]O"
.,?30=490-74A492>?:90
+9,+2YX]0-+0>=/
-RKS\WKX
8]?SZOPdMPNLXP?PW^_]LÀ^.STPQ0cPN`_TaP:QÉNP]LYOPcPN`_TaP
OT]PN_Z]ZQ_SP-ZL]OZY$8Ld$LYYZ`YNTYRL^_]L_PRdZQ
XL]VP_OTQQP]PY_TL_TZYLYOL]PYPbPOQZN`^ZYN`^_ZXP]^P]aTNPLYO
^L_T^QLN_TZY
8]?SZOPdUZTYPO?PW^_]LTY,[]TWL^2]Z`[8LYLRTYR/T]PN_Z]ZQ
?PW^_]L8ZMTWP^ZaP]^PPTYR^TRYTÉNLY_TYO`^_]dNSLYRPbT_S_SPXL^^
_LVP`[ZQXZMTWP^LYO_SPTY_]ZO`N_TZYZQOTRT_LW_PNSYZWZRTP^
4Y/PNPXMP]8]?SZOPdbL^L[[ZTY_PO2]Z`[8LYLRTYR/T]PN_Z]
?PW^_]L0Y_P][]T^PLYO2ZaP]YXPY_LYObL^]P^[ZY^TMWPQZ]_SP
NZX[LYdÀ^WL]RPNZ][Z]L_PRZaP]YXPY_LYOM`^TYP^^N`^_ZXP]^TY
,`^_]LWTL?PW^_]L.WPL]TY9PbEPLWLYOLYO?PW^_]LÀ^TY_P]YL_TZYLW^LWP^
OTaT^TZY,__SPSPWXZQ?PW^_]L0Y_P][]T^PLYO2ZaP]YXPY_
8]?SZOPdZaP]^LbLYZ_SP][P]TZOZQ^TRYTÉNLY_TYO`^_]dNSLYRPbT_S
_SP]L[TO_LVP`[ZQ4;LYOXZMTWPM]ZLOMLYO^P]aTNP^ZaP]?PW^_]LÀ^
9Pc_4;LYO9Pc_2YP_bZ]V^
-PQZ]PUZTYTYR?PW^_]L8]?SZOPdbL^.STPQ0cPN`_TaP:QÉNP]ZQ4-8
,`^_]LWTL9PbEPLWLYOLYO[]PaTZ`^WdSPWO^PaP]LW^PYTZ]PcPN`_TaP
[Z^T_TZY^TYXL]VP_TYRLYO^LWP^bT_S4-8LN]Z^^_SP,^TL;LNTÉN
3PZ]TRTYLWWd^_L]_POL_4-8L^L^d^_PX^PYRTYPP]LYOSL^]P_LTYPO
L[L^^TZYQZ]_PNSYZWZRd_S]Z`RSZ`_ST^NL]PP]
8]?SZOPdbL^MZ]YTY;P]_SLYOT^N`]]PY_Wd_SP.SLT]XLYZQ
-L^VP_MLWW,`^_]LWTL3PSZWO^L-LNSPWZ]ZQ,]_^TY,Y_S]Z[ZWZRdLYO
0YRWT^SQ]ZXATN_Z]TL@YTaP]^T_dTY9PbEPLWLYO8]?SZOPdL__PYOPO
_SP6PWWZRR;Z^_2]LO`L_P>NSZZW2PYP]LW8LYLRPXPY_;]ZR]LXL_
9Z]_SbP^_P]Y@YTaP]^T_dTY.STNLRZ
/,A4/?3:/0D
,+-RSOP/bOM_^S`O9PÈMO\
20:11=0D,.:@>49>
.3,=70>8,.06
,/M7+NWSX0+3-.0-:+
=00SX0-+
8]8`WWPYUZTYPO?PW^_]LL^LYZYPcPN`_TaPOT]PN_Z]TY5`Wd#
3PT^LXPXMP]ZQ_SP9ZXTYL_TZYLYO=PX`YP]L_TZY.ZXXT__PP^
0c[P]TPYNP%8]8`WWPYSL^bZ]VPOQZ]ZaP]_bZOPNLOP^TY
LX`W_T_`OPZQ^PYTZ][Z^T_TZY^bT_SOTQQP]PY_X`W_TYL_TZYLW^
3T^NZ][Z]L_PPc[P]TPYNPTYNW`OP^dPL]^bT_S_SP?9?2]Z`[bT_S
_bZdPL]^L^T_^.STPQ:[P]L_TYR:QÉNP]1]ZX$$_Z$$SPSPWO
_SP[Z^T_TZYZQ.STPQ0cPN`_TaP:QÉNP]ZQ?9?0c[]P^^BZ]WObTOP
ML^POTY_SP9P_SP]WLYO^8]8`WWPYUZTYPO/P`_^NSP;Z^_BZ]WO
9P_/;B9L^LY,OaT^Z]TY$$MPNZXTYR.STPQ0cPN`_TaP:QÉNP]
ZQ/370c[]P^^,^TL;LNTÉNTY5ZTY_.STPQ0cPN`_TaP/370c[]P^^
TY LYO2WZMLW.STPQ0cPN`_TaP:QÉNP]/370c[]P^^TY!
/T]PN_Z]^ST[^ZQZ_SP]WT^_PONZX[LYTP^»N`]]PY_%9TW
/T]PN_Z]^ST[^ZQWT^_PONZX[LYTP^»[L^__S]PPdPL]^%
/T]PN_Z]/P`_^NSP;Z^_BZ]WO9P_-ZL]OZQ8LYLRPXPY_2P]XLYd
$LYO0XML]\.Z][Z]L_TZY@>,!$
:_SP]%
.`]]PY_%8PXMP],`^_]LWTLY2]LO`L_P>NSZZWZQ8LYLRPXPY_
,OaT^Z]d.Z`YNTW_Z_SP.T_dZQ>PZ`W!LYO.SLT]XLY
9L_TZYLW1Z]PTRY?]LOP.Z`YNTWBL^STYR_ZY/.#
1Z]XP]%/T]PN_Z]4Y_P]YL_TZYLW>bTXXTYR3LWWZQ1LXP@>,
#
5:39;8@7709