Progress Energy 2004 Annual Report Download - page 10

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Nuclear 35%
Gas/Oil 18%
Hydro 1%
Coal 46%
Hurricanes Charley,
Frances, Ivan and
Jeanne crisscrossed
Progress Energy
territory. In total, we
restored service to
3.4 million customers
and earned a record
fifth EEI Emergency
Response Award for
our efforts.
In 2004, 87 percent
of Progress Energy
customers gave us top
ratings in measures of
customer satisfaction
and loyalty.
Our fossil generation
and combustion turbine
employees improved an
already excellent safety
record by 26 percent.
Reliability is about more than the strength of our infrastructure. It’s about the
determination of the people who back it up.
(Mike Dodd, system transmission lineman,
services a 230-kV transmission line.)
2004 Generation Fuel Mix
Our diverse generation
mix helps us hedge
against fluctuating fuel
prices and keep our
power supply as flexible
as it is reliable.