Petsmart 1999 Annual Report Download

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PETsMART, Inc. 1999 Annual Report

Table of contents

  • Page 1
    m o v i n g a h e a d P E T s M A R T, I n c. 1 9 9 9 A n n u a l R e p o r t

  • Page 2
    ... food, supplies and complete veterinary, grooming and training services. The company operates more than 500 pet superstores in the United States and Canada, has a large pet supply and equine catalog business, and is a major investor in PETsMART.com, a leading pet e-commerce company. PETsMART Direct...

  • Page 3
    ... sale of the U.K. subsidiary in December 1999. (d) Excludes the cumulative effect of a change in accounting principle of $0.5 million in 1999, and $2.6 million in 1997, net of income tax benefits. (e) Excludes equity loss in PETsMART.com of $29.1 million in 1999. (f) Excludes credit to restructuring...

  • Page 4
    ...CEO Robert F. Moran President, North American Stores (back row - left to right): Scott A. Crozier Senior Vice President and General Counsel Neil T. Watanabe Executive Vice President and CFO Marcia R. Meyer President, PETsMART International Supply Company specialty items, including premium pet foods...

  • Page 5
    ...identify Most analysts estimate the size of the annual market for basic pet products and services at about $31 billion. At PETsMART, we see it differently. If you look at the total lifetime needs of pets - things like adoption, nutrition, health and medical care, shelter, and pet and owner education...

  • Page 6
    PS101 '99 Annual Report_opt v3 7/31/00 11:19 AM Page 4 connect

  • Page 7
    ... the scale of grooming, pet training needs of pets. and veterinary services currently offered by PETsMART. In 2000, we plan to develop these core services to their full potential. Strong professional pet services are required to fulfill the lifetime needs of pets. They help customers find solutions...

  • Page 8
    ...and corporate brand sales. We will encourage customers to move from grocery to premium food and supplies, and continue to offer excellent value through our own brands. • Manage our costs aggressively, driving operating expenses down and maintaining an extremely competitive price and value position...

  • Page 9
    ...lifetime needs of pets, we will create significant and sustainable value. shop, but the ultimate symbol of caring for pets. not just a place to to relationships. It builds the brand, making PETsMART . " The vision shifts our focus from transactions Philip L. Francis Chairman, President and CEO "

  • Page 10
    ...'s broadest line of products for every stage of a pet's life. Our strength lies in creating innovative pet products, a capability that separates PETsMART from any other retailer. In 1999, our corporate brand program generated many of these breakthroughs. PETsMART Premier Oven-Baked® dog food is...

  • Page 11
    ...the best customers. Our Universal Return Program, for example, allows consumers to return pet items purchased from any retail store, catalog or Web site to PETsMART stores for a refund, store credit or exchange. The policy brings luxury service to our value-based business, capitalizes on the synergy...

  • Page 12
    ...voluntary payroll deduction program. The funding not only supports pet adoption, but also encourages spaying and neutering and educates people about responsible pet ownership. At PETsMART, we are proud of the work we are doing to save lives and feel fortunate to be part of a business with such power...

  • Page 13
    ... Vice President, Hard Goods Merchandising James T. Walsh Senior Vice President, Store Operations Shareholder Information Corporate Offices 19601 North 27th Avenue Phoenix, AZ 85027 Transfer Agent and Registrar Norwest Bank Minnesota, N.A. 161 North Concord Exchange P.O. Box 738 South St. Paul, MN...

  • Page 14
    19601 North 27th Avenue Phoenix, AZ 85027 (623)580-6100 www.petsmart.com