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9
Utilizing Mechatronics Technologies and Financial Business Know-How as
Group
OKI aims to sustain growth under the three pillars that form the basis of its finan-
cial business: the mechatronics, system and service businesses. At the core of the
mechatronics business is the ATM business, for which OKI holds the leading share
in the Japanese market. OKI primarily develops multifunctional ATMs with
enhanced security, including IC cards, ID verification and security, and compact,
space-saving ATMs that enable payment of public utility fees and online shopping.
The introduction of compact, space-saving ATMs into the Chinese market has
allowed OKI to provide ATMs to smaller branches and rapidly increase sales.
In its system business, strongly conscious of the need for customer convenience,
OKI will provide bank branch systems that facilitate the financial transactions of
increasingly complex financial retail systems and systems that realize improved
quality of back office administrative work and greater efficiency.
In its service business, OKI is actively moving ahead with the building of a contact
center, providing mobile banking and ATM operation outsourcing services and
bank branch video surveillance services. OKI seeks to be one of the first to create
ubiquitous financial services as we move toward a ubiquitous information society.
Challenge: File 1
Hideo Kihara
Development Team No. 2
Next-Generation Solution Development Division
Financial System Division
Financial Solutions Company
OKI
A Tremendous Sense of Accomplishment through
Development of Next Generation Bank Branch Terminals
I am in charge of the development of next generation
bank branch terminals. Because each existing bank
branch terminal is loaded with application software,
there is a cost associated with their upgrade and
management. However, since the Web enables us to
add new functions (services), we are now able to
focus on and manage everything from the server side,
which in turn has enabled greater efficiency and lower
cost. It is also relatively easier to connect with other
systems within the bank, thus making it possible to
expand Web-based services in the future. Banking
systems in particular must be highly reliable, thus many
factors have to be considered and much pressure is
involved in understanding and setting up banking
services and developing systems. Getting these systems
set up and operational gives me a tremendous sense
of accomplishment.