Oki 2001 Annual Report Download - page 8

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Oki Electric Industry Co., Ltd. Annual Report 2001
6
Service Bridges
“Customer contact” is the first of our three service bridges.
This involves providing systems and solutions for customer
service in travel agencies, financial institutions, and govern-
ment and public agencies.
The second bridge, “multimedia messaging,” offers cor-
porate telecommunications systems with integrated voice,
data and video using IPs such as VoIP, and CTI, to compa-
nies, carriers, and government and public agencies.
Our third service bridge, “network transactions,” pro-
vides platforms and applications for such transactions as
Oki Electric Industry Co., Ltd. Annual Report 2001
6
Q. Please tell us what specific business areas
Phoenix 21 Sky-High will focus on.
A. As the Internet brings the world closer, new business
models making use of this network are being developed to
create an e-society. Phoenix 21 Sky-High aims to accom-
plish Oki Electric Group’s vision of an e-society by offering
network solutions. This priority business area consists of
network infrastructure services and three “service bridges,”
as well as the three companies that support the bridges.
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