McKesson 2013 Annual Report Download - page 13

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McKESSON CORPORATION
The product portfolio for the Technology Solutions segment is designed to address a wide array of healthcare clinical and
business performance needs ranging from medication safety and information access to revenue cycle management, resource
utilization and physician adoption of electronic health records (“EHR”). Analytics software enables organizations to measure
progress as they automate care processes for optimal clinical outcomes, business and operating results and regulatory
compliance. To ensure that organizations achieve the maximum value for their information technology investment, we also
offer a wide range of services to support the implementation and use of solutions as well as assist with business and clinical
redesign, process re-engineering and staffing (both information technology and back-office).
Technology Solutions consists of the following businesses: McKesson Health Solutions, Enterprise Medical Imaging and
Ancillary Solutions, RelayHealth, Revenue Management Solutions, Enterprise Information Solutions, Hospital Automation
and International Technology.
McKesson Health Solutions: This suite of services and software products is designed to manage the cost and quality of
care for payers, providers, hospitals and government organizations. Solution sets include:
• InterQual® Criteria for clinical decision support and utilization management;
• Claims payment solutions to facilitate accurate and efficient medical claim payments;
• Business intelligence tools for measuring, reporting and improving clinical and financial performance;
• Network management tools to enable health plans to transform the performance of their networks;
• RelayHealth® financial solutions to facilitate communication between healthcare providers and patient aggregate data for
claims management and trend analysis, and optimize revenue cycle management processes.
Enterprise Medical Imaging and Ancillary Solutions: In addition to document imaging to facilitate maintenance and
access to complete medical records, we offer medical imaging and information management systems for healthcare
enterprises, including a picture archiving communications system, a radiology information system and a comprehensive
cardiovascular information system. Our enterprise-wide approach to medical imaging enables organizations to take advantage
of specialty-specific workstations while building an integrated image repository that manages all of the images and
information captured throughout the care continuum. Workforce management solutions assist caregivers with staffing and
maintaining labor rule continuity between scheduling, time and attendance and payroll. We also offer a comprehensive supply
chain management solution that integrates enterprise resource planning applications, including financials, materials, human
resources/payroll, with scheduling, point of use, surgical and anesthesia services and enterprise-wide analytics.
RelayHealth: Through our vendor-neutral RelayHealth® and its intelligent network, the Company provides health
information exchange solutions that streamline clinical and administrative communication between patients, providers,
payers, pharmacies, manufacturers, government and financial institutions. RelayHealth® helps to accelerate the delivery of
high-quality care and improve financial performance through online consultation of physicians by patients, electronic
prescribing by physicians, and point-of-service resolution of pharmacy claims by payers. We provide disease management
programs to improve the health status and health outcomes of patients with chronic conditions, nurse advice services to
provide health information and recommend appropriate levels of care, and clinical and analytical software to support
utilization, case and disease management workflows and a comprehensive solution for homecare. We also provide
performance management solutions designed to enhance an organization's ability to plan and optimize quality care delivery.
Enterprise visibility and performance analytics provide business intelligence that enables providers to manage capacity,
outcomes, productivity and patient flow.
Revenue Management Solutions: We help providers focus their resources on delivering healthcare while managing their
revenue cycle operations and information technology through a comprehensive suite of managed services. Services include
full and partial revenue cycle outsourcing, remote hosting and business office administration. We also provide a complete
solution for physician practices of all sizes, whether they are independent or employed, that includes software, revenue cycle
outsourcing and connectivity services. Software solutions include practice management and EHR software for physicians of
every size and specialty. Our physician practice offering includes outsourced billing, collection, data input, medical coding,
billing, contract management, cash collections, accounts receivable management and extensive reporting of metrics related to
the physician practice. We also offer a full suite of physician and hospital consulting services, including financial
management, coding and compliance services, revenue cycle services and strategic services.