FairPoint Communications 2011 Annual Report Download - page 10

Table of Contents
Data and Internet Services
We offer an extensive array of high capacity data services including: private line special access, fast packet, optical, Ethernet and IP services. We work
with large businesses and carriers to deliver network capacity to meet their specific needs, including migrating networks from time division multiplexing to
Ethernet-based high capacity circuits. In particular, wireless carriers are a high growth sector within our wholesale segment as they expand 3G networks and
roll out 4G networks to meet the demand for broadband services driven by smartphones, tablets, mobile broadband and mobile video.
We offer broadband Internet access via DSL technology, fiber-to-the-home technology, dedicated T-1 connections, Internet dial-up, high speed cable
modem and wireless broadband. Customers can utilize this access in combination with customer owned equipment and software to establish a presence on the
World Wide Web. We offer enhanced Internet services, which include obtaining IP addresses, basic web site design and hosting, domain name services,
content feeds and web-based e-mail services. We also offer carrier ethernet services throughout our market to our business and wholesale customers.
Other Services
We seek to capitalize on our LECs’ local presence and network infrastructure by offering enhanced services to customers, as well as billing and
collection services for interexchange carriers.
 Many interexchange carriers provide long-distance services to our LEC customers and may elect to use our billing and collection
services. Our LECs charge interexchange carriers a billing and collection fee for each call record generated by the interexchange carrier’s customer.
 Through our local telephone companies, we publish telephone directories in some of our locations. These directories provide white
page listings, yellow page listings and community information listings. We contract with leading industry providers to assist in the sale of advertising and the
compilation of information, as well as the production, publication and distribution of these directories.
 In certain of our markets, we offer video services to our customers by reselling DirectTV content and providing cable and IP television video-over-
DSL.
Our Markets
Most of our 34 local exchange carriers operate as the ILEC in each of their respective markets. Approximately 63% of our voice access lines served
residential customers as of December 31, 2011. Our business customers accounted for approximately 30% of our voice access lines as of December 31, 2011
and wholesale customers accounted for approximately 7% of our voice access lines as of December 31, 2011.
In addition to voice access lines, we offer HSD service to our customers. At December 31, 2011, we had 314,135 HSD subscribers. HSD subscribers
include DSL, wireless broadband, cable modem and fiber-to-the-premises.
Our operations are primarily focused on rural and small urban markets and are geographically concentrated in the northeastern United States.
The following chart identifies the number of access line equivalents in each of our 18 states as of December 31, 2011:
 
Maine 480,559
New Hampshire 386,407
Vermont 274,958
Florida 49,087
New York 45,500
Washington 41,536
Missouri 13,476
Ohio 12,534
Virginia 8,436
Kansas 6,398
Illinois 5,769
Pennsylvania 5,757
Idaho 5,536
Oklahoma 4,160
Colorado 3,597
Other States(1) 3,184
Total: 1,346,894
(1) Includes Massachusetts, Georgia and Alabama.
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