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17
Exelon 2012 Summary Annual Report Our Companies
PECO
Headquartered in Philadelphia, PECO provides service to
1.6 million electric and 497,000 natural gas customers in
southeastern Pennsylvania.
In 2012, PECO endured Superstorm Sandy, the worst storm in the company’s history,
leaving half of its customers without electric service. PECO assembled a force of
5,000 employees, contractors and support from other utilities to address more than
15,000 repair jobs, respond to more than 1.2 million customer calls, and restore
service to 99 percent of the customers in three days.
Last year, PECO achieved its best year ever in several areas of the business. A
steadfast commitment to safety from every employee resulted in PECO achieving its
best ever OSHA recordable rate. The company’s continued capital investment in the
system resulted in 0.7 electric outages per customer, the most reliable year on record.
PECO also successfully completed the first full year of its Accelerated Gas Infrastructure
Modernization Program, which is designed to eliminate bare steel main, cast iron and
wrought iron main within the next 30 years, accelerating the previous program of 80
years, as well as eliminating all bare steel services within the next 10 years.
Beginning in 2012, PECO began replacing its current electric meters with newer
metering technology. The project has created 3,035 jobs in Pennsylvania and has
already contributed more than $396 million to the local economy.
PECO employees responded to the worst storm in
the company’s history that left half of all customers
without power.
PECO in 2012 achieved top decile in safety performance,
was recognized as a 2012 Emergency Response Award
winners by the Edison Electric Institute, and turned in
first-quartile reliability results.