Earthlink 2010 Annual Report Download - page 12

Table of Contents
voice, e-
mail, text and Internet connectivity. Our customers can select cell phones and personal digital assistants, or PDAs, from leading
manufacturers and use our hosted e-mail exchange services to integrate office-based e-
mail, calendar and contacts programs with the mobile
devices. We offer the service only to customers who also purchase one of our other integrated communications services, providing a convenient
single point of contact for our customer's communications needs with a single monthly statement. Revenues primarily consist of monthly
recurring fees and usage fees.
Other Services.
We offer a variety of other services that eliminate the inconvenience and complexity of managing multiple carrier
relationships, technologies and geographic locations. These services enable our business customers to focus on their core business while we
manage the network infrastructure. We believe our customers benefit from one seamless network, one provider and one point of contact for their
total connection needs. These services include installation programs, managed network services, remote access and disaster recovery, among
others. We also sell, install and perform on-
site maintenance of equipment, such as telephones and private branch exchanges, or PBX. We offer
these services in all of the markets in which we offer integrated communications services. Revenues consist of monthly recurring fees,
installation fees, termination fees and fees for equipment.
Wholesale Services
Through our ITC^DeltaCom subsidiary, Interstate FiberNet, we provide voice and data services to other communications carriers and to
larger-
scale providers of network capacity. Revenues from these services are generated from sales to a limited number of other communications
companies, including incumbent local exchange carriers ("ILECs"), competitive local exchange carriers ("CLECs"), wireless service providers,
cable companies, ISPs and other carriers. Revenues consist of fees charged for network services, termination fees, fees for equipment and usage
fees.
We offer the following services to some or all of our wholesale customers:
•
Broadband transport services, including private line services, Ethernet private line services and wavelength services, that allow
other communications providers to transport the traffic of their end-
user or wholesale customers across our local and intercity
network;
•
Local communications services to ISPsand local dial tone communications services to other competitive exchange carriers;
•
Nationwide live and automated operator and directory assistance services; and
• Dedicated Internet access services through our IP network and our direct connectivity to the IP networks of other ISPs.
Web Hosting
We lease server space and provide web hosting services that enable customers to build and maintain an effective online presence. Features
include domain names, storage, mailboxes, software tools to build websites, e-
commerce applications and 24/7 customer support. Revenues
primarily consist of fees charged to customers for web hosting packages and domain registration fees.
Sales and Distribution
Subsequent to the acquisition of ITC^DeltaCom, we rebranded our business services as EarthLink Business. We also rebranded the
ITC^DeltaCom wholesale business as Interstate FiberNet, an EarthLink Business company. Our current marketing strategy is to create brand
awareness and develop a comprehensive suite of services to offer our customers. We seek to enhance our communications services by offering
comprehensive bundling of services and deploying new technologies to further enhance
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