Earthlink 2004 Annual Report Download - page 9

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a leader in the fight against spam and aggressively combats spam through technical solutions, litigation and customer education.
Spyware Blocker
Spyware Blocker offers customers protection against spyware. Spyware is a type of software that secretly forwards information about a
computer user’s online activities to another individual or company without the user’s knowledge or permission. In January 2004, EarthLink
began offering a spyware detection program, SpyAudit, to all Internet users free-of-charge.
ScamBlocker
In April 2004, EarthLink was the first major ISP to begin offering a phisher-blocking feature to all Internet users at no charge.
ScamBlocker is a consumer protection application designed to help protect Internet users from “phisher” site scams, which trick unsuspecting
consumers into giving personal information by mimicking legitimate corporate web sites. With ScamBlocker, users are warned about accessing
known or suspected phisher sites and are redirected to an EarthLink-generated web page that provides additional information about phishers
and similar online scams and actions subscribers can take to further protect themselves.
EarthLink Accelerator
EarthLink offers EarthLink Accelerator in its premium-
priced narrowband Internet access service offering at no extra charge. This enables
faster surfing speeds by utilizing a web acceleration technology that reduces the size of web pages and page elements sent to customers’
browsers.
Virus Blocker
Virus Blocker is a server-side, anti-virus tool that helps prevent subscribers from downloading Internet-borne viruses, worms and other
malicious code via email messages and attachments sent to their EarthLink email accounts.
Protection PackPLUS
During 2004, EarthLink launched the EarthLink Protection PackPLUS
TM
, a suite of protection applications for customers that currently
use another provider for their dial-up or high-speed access. For a monthly fee, Protection PackPLUS customers receive a suite of products that
includes spamBlocker, Spyware Blocker, ScamBlocker, Pop-Up Blocker, Virus Blocker, Privacy Tools, Parental Controls, and antivirus and
firewall software.
PeoplePC
PeoplePC’s access software is distinct and separate from TotalAccess 2005, which is used to deliver service to the EarthLink-branded
premium narrowband subscribers. The PeoplePC software has fewer features and applications than TotalAccess 2005 and uses Smart Dialer
technology that allows customers to access the fastest and most reliable connection. PeoplePC’s access software also includes spam filtering
and other applications to enhance customers’ Internet experiences. In addition, PeoplePC offers a fee-based web accelerator service and a fee-
based spam blocking service, both of which are similar to the functionality included in TotalAccess 2005.
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