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13
Exelon 2012 Summary Annual Report Our Companies
ComEd
Headquartered in Chicago, ComEd serves about 3.8 million
customers in an 11,400 square mile service territory.
In 2012, ComEd improved its storm restoration by 15 percent in major storms over
the summer by adding more first responders and completing more than 500 storm-
hardening projects. Plus, ComEd made more than 60 improvements to its storm
restoration process to improve communications and customer service. In addition,
ComEd deployed nearly 1,000 crew members to the East Coast to support restoration
after Superstorm Sandy.
ComEd last year began an aggressive program to modernize its electric grid in
accordance with the Illinois Energy Infrastructure and Modernization Act (EIMA),
which was enacted in 2011. It authorizes ComEd to invest $2.6 billion over 10 years to
modernize the electric grid, enhance storm-hardening and install Smart Grid technology.
The program will improve service and reliability, increase customer control of and
opportunities for cost savings, create 2,000 jobs at the peak of the program, and help
keep Illinois competitive.
Under EIMA, ComEd replaced and refurbished twice as much cable and poles and
installed nearly 65 percent more distribution automation devices than in any previous
year. The grid modernization program created more than 700 jobs in 2012 alone. The
year also was marked by regulatory challenges, beginning with a rate order that reduced
funding essential to completing the modernization program required by law. ComEd is
pursuing resolution of the issue in the legislature and the courts.
ComEd significantly improved its storm
response capability in 2012 with additional first
responders, enhanced restoration processes
and new state-of-the-art equipment.
In 2012, ComEd replaced and refurbished twice
as much cable and poles and installed nearly
65 percent more distribution automation devices
than in any previous year.