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22 COGECO CABLE INC. 2015 MD&A
3.6 CUSTOMER STATISTICS
Net additions (losses) % of penetration(2)
August 31, 2015 Years ended August 31, August 31,
Consolidated Canada United States (1) 2015 (1) 2014 2015 2014
PSU 2,497,702 1,926,542 571,160 55,518 (25,473)
Video service customers 1,014,661 765,358 249,303 (8,433) (43,858) 44.6 46.4
Internet service customers 934,470 704,555 229,915 65,017 31,008 41.1 39.5
Telephony service customers 548,571 456,629 91,942 (1,066) (12,623) 24.1 24.9
(1) Includes 57,746 PSU (27,256 video services, 22,673 Internet services and 7,817 telephony services customers) from the acquisition of MetroCast Connecticut
in the fourth quarter of fiscal 2015.
(2) As a percentage of homes passed.
At August 31, 2015, PSU reached 2,497,702 of which 1,926,542 came from the Canadian cable services segment and 571,160 came from the
American cable services segment. Fiscal 2015 PSU net additions stood at 55,518, of which 57,746 came from the acquisition of MetroCast
Connecticut by Atlantic Broadband in the fourth quarter of fiscal 2015.
VIDEO
Fiscal 2015 video service customers net losses stood at 8,433 compared to 43,858 in fiscal 2014. The lower decrease is mainly due to the net
additions of 27,256 from the acquisition of MetroCast Connecticut, the launch of TiVo digital advanced video services in Canada on November
3, 2014 in Ontario and on March 30, 2015 in Québec and throughout fiscal 2014 in the United States, partly offset by service category maturity
and competitive offers in the industry.
INTERNET
Fiscal 2015 Internet service customers grew by 65,017 compared to 31,008 in fiscal 2014. Internet net additions are primarily due to the net
additions of 22,673 from the acquisition of MetroCast Connecticut, the enhancement of the product offering, the positive impact of the bundle
offers, the launch of TiVo's services and the growth in the business sector.
TELEPHONY
Fiscal 2015 telephony service customers net losses stood at 1,066 compared to 12,623 in fiscal 2014. The lower decrease is mainly attributable
to the net additions of 7,817 from the acquisition of MetroCast Connecticut, partly offset by net losses in the Canadian cable services segment
as a result of the increasing mobile penetration rate in North America and various unlimited offers launched by mobile operators causing customers
to cancel their landline telephony services for mobile telephony services only.
CANADIAN AND AMERICAN CABLE SERVICES SEGMENTS
In the Canadian cable services segment, PSU net losses stood at 19,480 in fiscal 2015 compared to 34,100 in fiscal 2014.
In the American cable services segment, PSU net additions stood at 74,998, of which 57,746 additions came from the acquisition of MetroCast
Connecticut in the fourth quarter of fiscal 2015 compared to 8,627 in fiscal 2014.
For further details on the Corporation’s customer statistics, please refer to the “Segmented operating results" section.