Assurant 2009 Annual Report Download - page 15

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Please find page 15 of the 2009 Assurant annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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13
our customers
Being a customer-focused company is hard-wired into Assurant. Our customers are the
inspiration for all new product development and every service improvement. As market
dynamics and consumer needs change over time, we strive to anticipate their needs so we
are ready to adapt and grow with our customers.
“Service centered.”
— A customer-focused initiative at Assurant
Specialty Property helps provide process
insights and feedback to property managers
tohelpthemincreaseefciencyand
compliance in providing renters insurance.
— Assurant Solutions leverages its scale
and local expertise to help multinational
customers pursue and implement global
strategies for extended service contracts.
—DoyouwanttouseyouriPhone™tond
adentist?AssurantEmployeeBenets
began development of a downloadable
locator created by an innovative employee
to help customers identify the nearest
in-network dentist.
— Assurant Affordable Health AccessSM offers
previously uninsured people coverage
through Assurant Health that otherwise
might be unaffordable to them and
their families.
INVESTING FOR TOMORROW
Being close to the customer fosters
understanding and increases innovation
that is both our history and our future.
Since Assurant’s customers are at the center
of everything we do, investing in better
ways to serve them remains a high priority
in 2010 and beyond.