AmerisourceBergen 2007 Annual Report Download - page 4

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pharmaceutical supply channel. Pharmaceutical manufacturers seek
ways to reduce costs while continuing to develop innovative
therapies. In order to accomplish both of those goals, manufacturers
outsource certain tasks to capable providers who can meet
stringent quality standards and who understand the pharmaceutical
marketplace. AmerisourceBergen has been strengthening its
relationships with manufacturers and its position in the supply
channel by providing high quality services such as pharmaceutical
contract packaging and commercialization assistance which help
manufacturers effectively get their products to market in a safe
and efficient manner. In addition to delivering pharmaceuticals
directly to healthcare providers, we also offer value-added programs
that help our customers improve the efficiency of their pharmacy
operations, which enables them to focus on providing patient care.
AmerisourceBergen Drug Corporation (ABDC) serves
institutional healthcare providers and retail pharmacies, working
with our customers in four areas that drive success for them:
operating efficiency, revenue enhancement, margin enhancement,
and increasing market share. Over the last few years, we have
transformed our business from one that is rooted in a purely
transactional relationship to a performance-based account relationship
that offers integrated solutions aimed at streamlining pharmacy
processes and enhancing patient care and safety. Pharmaceuticals
are powerful agents of change in the practice of medicine as well
as the management of the healthcare enterprise. By strategically
managing theprocurement, flow, and utilization of medications
across an institution or retail pharmacy, we enable our customers
to control costs, reduce risks, and improve their patient care.
For our health systems and hospital customers,
AmerisourceBergen provides the tools for managing medication
needs from admission to discharge from the facility and beyond.
We help hospitals use their pharmaceutical expertise as a strategic
asset in strengthening ties with physicians and patients, and
differentiating themselves in the communities they serve.
AmerisourceBergen’s solutions drive both hospital pharmacy
performance and medication safety improvements across an entire
health system. We provide dedicated clinical resources that focus
on current policies and compare them to best practices. In
addition, we provide operational expertise that combined with
our clinical resources lead to enhanced patient safety, service
and quality levels; decreased care delivery cost; and improved
operating efficiency; all while supporting healthcare value.
AmerisourceBergen’s retail pharmacy customers also
benefit from the Company’s scale and breadth of services across
the pharmaceutical supply channel. Our retail customers include
primarily independently owned pharmacies, chain retail pharmacies,
and food and drug combination retailers. We aggregate the demand
for products from all of these retail pharmacies, and use our size
and purchasing power to drive value for our customers.
This is particularly true for generic pharmaceuticals. The
rate of generic utilization in the U.S. continues to increase as more
branded products lose patent protection and payors seek ways to
contain thecost of healthcare. AmerisourceBergen is one of the
largest purchasers of genericpharmaceuticals in the world, which
delivers an advantage to both our manufacturer customers and
our provider customers. Our manufacturer customers get access
10:25 pm
KANSAS CITY, MO
Control room operators monitor
warehouse system performance using
state-of-the-art productivity tools
9:30 pm LOCKBOURNE, OH
Aforklift heads to the case goods area of the warehouse
to replenish supplies needed to meet the evening’s orders
2