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9
Dan Weirich, Chief Financial Officer. Dan Weirich, age 39, has served as our Chief Financial Officer since July
2006. From November 2008 to March 2011, Mr. Weirich also served as our President. From June 2006 to July 2006, Mr.
Weirich served as our Acting Chief Financial Officer. He was our Vice President of Operations from April 2006 to June 2006
and Director of Strategic Sales from March 2004 to April 2006. Prior to joining us, Mr. Weirich served in various roles for
iAsiaWorks, Qwest Communications and Phoenix Network. He received a B.S. in International Business from the University
of Colorado at Boulder.
Kim Niederman, President. Kim Niederman, age 61, has served as our President since January 2012. From
February 2011 to December 2011, Mr. Niederman served as our Senior Vice President of Sales. From February to November
2010, Mr. Niederman was Senior Vice President of NComputing, Inc. and from January 2007 to January 2009, Mr. Niederman
was Chief Executive Officer and President of Anagran, Inc. From January 2003 to January 2007, Mr. Niederman was Senior
Vice President of Worldwide Sales for Polycom, Inc. He received a B.A. from the University of Denver.
Debbie Jo Severin, Chief Marketing Officer and Vice President of Marketing. Debbie Jo Severin, age 53, has
served as our Chief Marketing Officer and Vice President of Marketing since March 2009. From 2003 to March 2009, Ms.
Severin served as Vice President of Marketing for Covad Communications. Prior to Covad Communications, Ms. Severin
worked at PrimeOne Tele-TV, Northpoint Communications, Valiant Networks, BellSouth Telecommunications and Pacific
Bell. She received a Masters Degree in Mathematics and a Bachelor of Science from the University of Alabama, Birmingham.
Huw Rees, Vice President of Business Development. Huw Rees, age 52, has served as Vice President of Business
Development since November 2008. From January 2001 to November 2008, Mr. Rees served as our Vice President, Sales and
Marketing. He served as the Chairman and Chief Executive Officer of the Company’s wholly owned subsidiary, Centile, Inc.,
from July 2001 until September 2003. Additionally, he served as Vice President, Sales and Business Development of Centile
from March 2001 to July 2001. He served as Vice President, Sales of the Solutions Group of the Company from August 2000
until February 2001 and as Director, North American Sales of the Company from April 1999 to August 2000. He previously
worked at Mitel Corporation as Sales Manager of the Western Region and also in sales management roles at GEC Plessey Inc.
and Marconi PLC. He received a B.Sc. (Hons) from the University of Manchester, Institute of Science and Technology in
Electrical and Electronic Engineering and a M.B.A. from the University of LaVerne.
ITEM 1A. RISK FACTORS
If any of the following risks actually occur, our business, results of operations and financial condition could suffer
significantly.
Intense competition in the markets in which we compete could prevent us from increasing or sustaining our revenue
and increasing or maintaining profitability.
The telecommunications industry is highly competitive. We face intense competition from traditional telephone companies,
wireless companies, cable companies, competitive local exchange carriers, alternative voice communication providers and
independent VoIP providers. In addition, our customers are not subject to long-term contractual commitments to purchase our
services and can terminate our service and switch to competitors’ offerings on short notice.
Most of our current and potential competitors, particularly incumbent telephone and cable companies, have longer operating
histories, significantly greater resources and name recognition, and a larger base of customers than we have. As a result, these
competitors may have greater credibility with our existing and potential customers. They also may be able to adopt more
aggressive pricing policies and devote greater resources to the development, promotion and sale of their products than we can
to ours. Our competitors may also offer bundled service arrangements offering a more complete product despite the technical
merits or advantages of our products. Competition could decrease our prices, reduce our sales, lower our gross profits or
decrease our market share.
We also compete against established alternative voice communication providers and face competition from other large, well-
capitalized Internet companies that have recently launched or plan to launch VoIP-enabled services. In addition, we compete
with independent VoIP service providers. Some of these service providers may choose to sacrifice revenue in order to gain
market share by offering their services at lower prices or for free. In order to compete with such service providers, we may
have to significantly reduce our prices, which would affect our profitability.