Waste Management 2008 Annual Report Download - page 3

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Message from the CEO 2
Operations Review 4
Financial Information 29
Board of Directors i
Officers ii
Corporate Information iii
here are times when a company is called upon to show its true strength and
to prove its ability to navigate uncertainty and change. Times that demand proof
of discipline, a solid financial foundation, and a sound strategy focused on
continuing improvement. Those times are here. And Waste Management is
prepared to meet the challenge.
We have worked hard to become a company that our customers, employees,
communities, and shareholders can count on, day in and day out, to deliver.
Our shareholders can count on us to be responsible stewards of their assets;
to maintain our focus on sustainable, profitable growth; and to merit their
continuing investment in our business.
Our customers can count on us to adapt to their changing needs and to deliver
uncompromised service and solutions.
Our employees can count on us to continue making this company a safe, rewarding,
fulfilling, and exciting place to work.
Our communities can count on us to be there whenever we are needed, from the
investment of our time and resources in civic and social efforts to the reassurance
of our ready response when disaster strikes.
And every person, inside and outside this company, can count on us to respect and
protect the environment.
Waste Management is a company you can Count On.
T